We are seeking a dynamic and highly organized Senior Analyst Project Manager to oversee the planning, execution, and completion of various projects within our organization.
The ideal candidate will possess excellent communication skills, have some technical expertise to be able to understand and communicate effectively with technical teams, and experience in coordinating teams and managing project timelines and resources in an Agile environment.
Western Union powers your pursuit. The Senior Analyst Project Manager plays a pivotal role in synchronizing and overseeing projects across multiple countries.
Responsible for ensuring seamless parallel progress in all regions, the PC analyzes potential errors, conducts comprehensive client tests, and tracks their feedback.
This role demands project coordination skills coupled with a keen eye for optimizing client satisfaction and project efficiency.
Role Responsibilities Develop and maintain project plans and schedules. Monitor daily progress of projects and address potential issues or blockers. Identify and mitigate project risks. Evaluate and improve project management processes. Coordinate project activities, resources, equipment, and information. Communicate project updates and status reports to the Manager. Facilitate coordination between projects across different countries, ensuring seamless collaboration and efficient information flow. Analyze project operations, identify inefficiencies or errors, and implement strategies for improvement to enhance overall productivity and quality. Collaborate with diverse teams to conduct product analyses, gather insights, and contribute to the continuous enhancement of our products or services based on customer feedback. Collaborate with Design & Product team to set objectives and expectations. Follow-up on user testing and research to gather information. Analyze user feedback and behavior and identify Frontend pain points. Collaborate with UX / UI teams to understand user needs. Keep track of KPIs reports, providing insights to drive decision making. Unify Projects Reports to have a single view of status. Understand technical concepts and communicate effectively with software engineers. Role Requirements Bachelor's degree in Business Administration or similar. Proven experience in project management and coordination within the financial services industry. Ability to prioritize tasks and manage time effectively. Capacity for analysis and critical thinking to assess project components and strategies effectively. Excellent decision-making, communication, and collaboration skills. Mid-level software engineering technical knowledge to understand and communicate effectively with technical teams. Strong understanding of Agile framework with experience working in Agile environments. Exceptional organizational skills with a keen attention to detail and ability to manage multiple priorities simultaneously. Our Hybrid Work Model (Hybrid) Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals.
By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories.
Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location.
The expectation is to work from the office a minimum of three days a week.
Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few.
Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your Spain specific benefits include:
25 days annual leave plus 10 public holidays. Comprehensive life & medical cover including dependents. Contributory pension plan. Preventative Care Assistance program. Lunch voucher.
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