We are seeking a dynamic and highly organized Senior Analyst Project Manager to oversee the planning, execution, and completion of various projects within our organization. The ideal candidate will possess excellent communication skills, some technical expertise to understand and communicate effectively with technical teams, and experience in coordinating teams and managing project timelines and resources in an Agile environment.
Western Union powers your pursuit. The Senior Analyst Project Manager plays a pivotal role in synchronizing and overseeing projects across multiple countries. Responsible for ensuring seamless parallel progress in all regions, the PC analyzes potential errors, conducts comprehensive client tests, and tracks their feedback. This role demands project coordination skills coupled with a keen eye for optimizing client satisfaction and project efficiency.
Role ResponsibilitiesDevelop and maintain project plans and schedules.Monitor daily progress of projects and address potential issues or blockers.Identify and mitigate project risks.Evaluate and improve project management processes.Coordinate project activities, resources, equipment, and information.Communicate project updates and status reports to the Manager.Facilitate coordination between projects across different countries, ensuring seamless collaboration and efficient information flow.Analyze project operations, identify inefficiencies or errors, and implement strategies for improvement to enhance overall productivity and quality.Collaborate with diverse teams to conduct product analyses, gather insights, and contribute to the continuous enhancement of our products or services based on customer feedback.Collaborate with Design & Product team to set objectives and expectations.Follow up on user testing and research to gather info.Analyze user feedback and behavior and identify Frontend pain points.Collaborate with UX/UI teams to understand user needs.Keep track of KPIs reports, providing insights to drive decision making.Unify Projects Reports to have a single view of status.Understand technical concepts and communicate effectively with software engineers.Role RequirementsBachelor's degree in Business Administration or similar.Proven experience in project management and coordination within the financial services industry.Ability to prioritize tasks and manage time effectively.Capacity for analysis and critical thinking to assess project components and strategies effectively.Excellent decision-making, communication, and collaboration skills.Mid-level software engineering technical knowledge to understand and communicate effectively with technical teams.Strong understanding of Agile framework with experience working in Agile environments.Exceptional organizational skills with a keen attention to detail and ability to manage multiple priorities simultaneously.We make financial services accessible to humans everywhere. Join us for what's next.
Western Union is positioned to become the world's most accessible financial services company — transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers' experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
Our Hybrid Work Model (Hybrid)Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
BenefitsYou will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few https://careers.westernunion.com/global-benefits/. Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your Spain specific benefits include:
25 days annual leave – plus 10 public holidaysComprehensive life & medical cover – including dependents.Contributory pension planPreventative Care Assistance programLunch voucherWe are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
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Estimated Job Posting End Date:
08-30-2024. This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
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