Overview: As a Senior Analyst Business Finance – Process Digitalization/Automation, you will play a key role in the transformation of complex business processes into streamlined, automated workflows. Working collaboratively across various departments, you will identify opportunities for efficiency, implement digital solutions, and train teams to harness the full potential of digital tools for enhanced productivity and performance.
You will interact with various functions within SITA in particular Finance, Sales, Product, Engineering, and other teams located in 20+ countries (incl. Canada, United-States, United Kingdom, France, Switzerland, Singapore, United Arab Emirates, Spain, Czech Republic).
Ready to redefine air travel? The journey starts here, with you at SITA. WHAT YOU WILL DO Process Automation: Analyze SITA Aircraft finance processes, Excel models, and reporting structures to identify automation opportunities. Propose digital solutions for automating financial reporting (PnL, billing, revenue) and business procedures (pre-sales, budgeting, forecasting, planning, performance tracking). Stakeholder Engagement: Gather requirements from stakeholders across the organization. Develop technical solutions that align with SFA technology guidelines and business needs. Ensure seamless communication and integration of new digital processes. Solution Development: Write functional and technical requirements, including UX/UI specifications, for new tools and dashboards. Identify data sources and collaborate with data owners to ensure data accuracy, availability, and seamless integration. Work closely with the engineering department to develop and introduce solutions within set timelines. Complete user acceptance testing of developed solutions. Project Coordination: Define automation project plans and track execution to ensure deadlines are met, deliverables are on track, and business objectives are aligned. Training and Support: Conduct training sessions and develop end-user guides to empower teams with the knowledge and skills to utilize digital tools effectively. Provide ongoing support to ensure the successful adoption and utilization of digital solutions. Continuous Improvement: Implement feedback loops to continuously improve developed tools and reports. Manage the evolution roadmap for tools, prioritizing based on end-user requirements and feedback. Ensure timely data refreshes for accurate and timely reporting. Finance Reporting Automation: Analyze current finance reporting capabilities, propose solutions for streamlining and automation, and develop a comprehensive business performance dashboard. Collaborate with process and data owners to identify opportunities for automation or consolidation. Implement changes, document solutions, and establish a maintenance framework. Manage the tool evolution backlog with the analytics team. BACKGROUND & EXPERIENCE Bachelor's degree in business administration, finance, or economics. Min 5 years' experience in business analyst role, in a complex and international work environment, involving knowledge of product lifecycle processes, methodologies, and tools used in managing product performance. Experience in the Aviation, Air Travel Industry, Transportation Services, or IT/Telecommunications is a plus. Extensive experience in business analysis and intelligence with a focus on automating and digitizing business processes. Proficiency with Microsoft Power Platform (Power BI) and MS Excel, creating Power BI dashboards, extracting data, analyzing, and advising on solutions. Demonstrated ability to gather and analyze business requirements, translating them into digital solutions. Experience in managing projects in tools development, producing technical documentation, and providing user training. Understanding of financial principles, pricing, and budget management. Proven experience in building complex financial models in MS Excel. Excellent verbal and written communication skills for engaging with all organizational levels, including senior leadership. Ability to promote collaboration through cross-functional communication and teamwork to optimize processes and achieve collective goals. Ability to embrace change, adapt quickly, and advocate for flexibility and continuous improvement. NICE-TO-HAVE Microsoft Excel Certifications such as MOS Excel Expert or above, MC Data Analyst Associate. Project management certification. WELCOME TO SITA SITA is the leading specialist in air transport communications and information technology. We don't just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative, and inclusive culture.
The SITA FOR AIRCRAFT business unit makes flight operations, air traffic management, and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through:
Communication – connecting aircraft and people around the world. Data & Platform - Turning aircraft data into valuable insight for the entire industry. Applications – Empowering the industry with user-friendly tools that make flight operations more sustainable and efficient. WHAT WE OFFER SITA's workplace is all about diversity, many different countries and cultures are represented in our workforce. We collaborate in our impressive offices, embracing a hybrid work format. As part of our global benefits, we offer:
Flex-week: Work from home up to 2 days/week (depending on your Team's needs).
Flex-day: You may wish to flex your arrival time at the office, to beat the rush hours or you may want to leave the office earlier to pick up your kids from school or to go to your favorite game: We support you in being open about your needs and routine with your manager. Flex-location: Benefit for 30 working days from anywhere around the world each year!
Competitive benefits according to the local market.
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
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