Senior Account Manager (Gn) Digital Sales For South EMEA RegionLocation: Barcelona, Catalonia
Company: SoftwareOne
Job Type: Full-time
About SoftwareOne: SoftwareOne is a leading global software and cloud solutions provider that is redefining how organizations build, buy, and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology.
The Role: As a Digital Sales Account Manager, you will be the primary point of contact for our SME clients, managing relationships and ensuring exceptional service delivery. You will focus on driving sales, addressing software requirements, executing renewals, managing escalations, and maintaining consistent coverage across all assigned accounts.
Responsibilities:Relationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.Account Coverage: Maintain a comprehensive understanding of clients' business landscapes, identifying opportunities for growth.Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.What We Need to See From You:Passionate about Sales and about looking for Excellence in customer satisfactionExperience in selling Technology: Products and ServicesStrong Verbal Communication and Negotiation SkillsCustomer Onboarding and Handling ExpertiseEscalation Management ProficiencyRequest Tracking and Collaboration SkillsAbility to convert Business Problems to Technical SolutionsContinuous Learning OrientationFluent in English and SpanishWhat We Offer:Flexible Timing, Hybrid model reduced days in SummerA dynamic and collaborative work environment.Opportunities for professional growth and development.Competitive compensation and benefits package.A chance to be part of our new Sales Hub in Barcelona.Accommodations: SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at ******.
At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.
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