.Position OverviewJob Title: Senior Account ManagerJob Type: Full TimeLocation: Onsite | San Fernando, PampangaShift: Night ShiftWe are seeking an experienced Senior Account Manager to join our team based in San Fernando, Pampanga. The Senior Account Manager will be responsible for overseeing and enhancing the relationships with our existing clients and their affiliates, ensuring alignment with client objectives, and driving revenue growth. This role requires a proactive approach to understanding client needs, presenting tailored solutions, and managing the sales pipeline effectively.If you have a passion for sales, exceptional relationship-building skills, and a drive to succeed, we invite you to apply for this role.SALARYCommensuratePosition ResponsibilitiesKey Responsibilities:Enhancing revenue from existing clients and their affiliates.Understanding the client's future direction and plans and championing this direction within the organization.Delivering a positive customer service experience by listening to each client's needs, setting their expectations, and presenting solutions to address issues/challenges.Managing the existing sales pipeline.Being a proven relationship builder with an inner drive to succeed.Preparing presentations, value propositions, and developing analytical reports.Being sales-focused and highly motivated by targets and outcomes.Submitting daily, weekly, and monthly reports to the Operations Manager and Managing Director.Working closely with operations to ensure client satisfaction and identify additional requirements for existing clients.Being highly motivated and able to work independently.Undertaking any other tasks or responsibilities assigned by the Director of Business Operations or Managing Director.Candidate QualificationsWONDER IF YOU HAVE WHAT IT TAKES?Qualified candidates will be willing to learn new programs, processes and technology. Candidates should be positive, driven and confident individuals that will represent the company and its customers professionally at all times. The requirements listed below are representative of the knowledge, skill, and/or ability required.Key Skills And Experience2-5 years of sales experience in a BPO environment.Must possess at least a Vocational Diploma, Short Course Certificate, or Bachelor's/College Degree in any field.Excellent verbal and written communication skills.Experience with Salesforce is an advantage.Ability to establish and nurture C-level relationships.Positive attitude, passionate, and self-motivated.Outstanding communication, presentation, and interpersonal skills.Target-driven with excellent negotiating skills.Willing and able to work extended hours and holidays.Proficient in Microsoft Office, specifically Word, PowerPoint, and Excel.Applicants must be willing to work in Pampanga.Physical RequirementsThis job operates in a professional office environment
