SEMEA IT Manager - Full Time - Madrid , Spain
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
Do you already have a career in IT Management and would like a change or you are looking to take the next steps in your career development journey and are interested in a role in IT Management, would consider the following position. Managing the local IT service delivery in the region (SEMEA), also willing to partner with the Sulzer entities in countries Spain, Italy, South Africa and further towards the Middle East.
Your main tasks and responsibilities:
• Manage the team of L2 IT technicians based at the Sulzer entities in the SEMEA region.
• Manage support of local infrastructure: PCs, Network, Servers and Telephony.
• Manage changes and projects effectively ensuring the project delivery with key milestones and ensuring the costs are effectively managed in accordance with the project budgets.
• Driving continuous improvement initiatives to ensure we can "shift left" our IT support model.
• Working with the local and global teams ensuring delivery with defined and agreed Operational KPIs for IT Service Management
• Managing the IT spend ensuring we maximise the effectiveness of the IT services delivered and working with the business to build / track the IT budgets V spend for the respective legal entities.
• Oversee the reliability and functionality of information systems and provide technical leadership and assistance.
• Ensure Business Continuity for IT is in line with local and corporate IT requirements.
• Escalation point for the business and act in the role of Business Partners in the relevant countries.
To succeed in this role, you will need:
• University degree in Computer Engineering, Telecommunications, IT Management or equivalent.
• 3-5 years of experience in a similar role.
• Strong interpersonal skill with experience of working in a multi cultured environment advantageous.
• Experience in a multinational organization where IT is a global function supporting multiple divisions and global functions would be a distinct advantage.
• Skilled in developing and managing the budgets and IT spend within the business essential.
• Fluency in English both spoken and written is essential – other languages also advantageous.
• Experience in ITSM principles on a practical level very important with ITIL knowledge/skills desirable.
• Participate in and support company initiatives.
• Support of local business applications where appropriate within the responsible locations.
What we offer you:
• A competitive salary as well as participation in the variable remuneration system based on personal and financial objectives.
• Restaurant tickets.
• Permanent contract.
• Accident insurance.
• Working from home according to local policy.
No visa or work permit support can be provided for this rol
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2024 in Brazil, China, Germany, Switzerland, the United Kingdom and the United States.
About us Sulzer is a global leader in fluid engineering and chemical processing applications. We specialize in energy-efficient pumping, agitation, mixing, separation, purification, crystallization and polymerization technologies for fluids of all types. Our solutions enable carbon emission reductions, development of polymers from biological sources, recycling of plastic waste and textiles, and efficient power storage. Our customers benefit from our commitment to innovation, performance and quality and from our responsive network of 160 world-class manufacturing facilities and service centers across the globe. Sulzer has been headquartered in Winterthur, Switzerland, since 1834. In 2023, our 13'130 employees delivered revenues of CHF 3.3 billion. Our shares are traded on the SIX Swiss Exchange (SIX: SUN). www.sulzer.com
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