For this position, we expect:
Minimum of Bachelor's degree in business, marketing, engineering or relevant field of study
3+ years of project or program management experience
Ability to communicate effectively across multiple, global stakeholder types (internal/external) and levels of leadership
Experience in gathering business requirements, customer pain points, analyzing data and deriving actionable inputs to be presented and reviewed in business meetings
Highly detail-oriented and able to readily organize and prioritize work with ability to multitask in a fast-paced, technical environment
Excellent skills in business analysis, problem solving, negotiation, and influencing
Ability to frugally manage external agency partners, insisting on the highest standards while consistently delivering on deadline
Proficiency with MS Excel
Fluent in English and native speaker in Spanish
Job Summary:
Help businesses explore the benefits of selling on Amazon! If educating businesses from all around the world on how to start their journey and have success in selling on Amazon excites you, we want to talk with you. We are seeking a passionate Seller Education Manager to join our Europe Seller University Learning and Development team. Seller University is Amazon's one-stop learning service that assists aspiring and current selling partners to successfully build and grow their business on Amazon globally. As Seller University Team, our mission is to empower businesses interested in selling on Amazon to launch, build and succeed in their venture on Amazon. In 2021, we are expanding our team multi-fold and are really looking forward to making a difference to all businesses around the world considering online selling. This is a great opportunity to be a part of our team and program expansion, building new mechanisms and culture.
Key Responsibilities:
Lead and manage end-to-end content creation, translation and localization projects, working closely with product management, development, local stakeholders, cross-functional partners and external vendors
Partner with worldwide stakeholders and regional partners to have a deep understanding in the Selling Partner experience and processes
Identify seller pain points using VOS, collaborating with local stakeholders and generate actionable insights
Create curriculums and learning tracks based on Selling Partner profiles
Develop project plans, managing time, budget, resources and quality control
Track content usage metrics, Selling Partner satisfaction and provide recommendations for content strategy
Ensure descriptions, thumbnails and titles are optimized for easy discoverability and access, perform A/B tests
Develop feedback loops for content improvement
Manage multiple projects and priorities
Manage content distribution and publishing via internal tools and our websites in European marketplaces
#J-18808-Ljbffr
