.Organization Cigna is a multinational organization and a leading Global Healthcare Service Provider, dedicated to helping people improve their health, wellbeing and sense of security. About the role As Scrum Master, you will be joining the Cigna technology team responsible for building and maintaining applications and services supporting our International Health Business. At Cigna, Scrum Masters are servant leaders and coaches for our teams. They facilitate team events and supports teams in delivering better value, sooner, safer and happier. You will take on multiple scrum teams responsible for delivering a new product to market. Previous experience of complex implementations of new systems is essential, whilst experience working in Spain market is preferrable. We are rapidly expanding the team to embark on a major change initiative and your primary focus is on helping to create an environment where the Spain IT Scrum Teams can deliver high quality software with "one team" approach. This is an exciting time to become part of the Cigna technology team, working on an initiative that is laying the foundations for our future state technology stack that will ultimately be used across our international business. Key Responsibilities Responsible for building high performing teams through coaching of agile principles and the use of agile frameworks (SAFe, Scrum, Kanban) Facilitate all agile ceremonies including daily stand-ups, sprint planning, reviews, demos, retrospectives and PI planning. Support the RTE, ensuring the PI objectives are on track, improving transparency, removing impediments, and mitigating risks. Communicate iteration status, risks and issues with internal and external stakeholders. Ensuring work across teams is accessible, accurate and relevant always. Anticipate and manage the dependencies that can impact the delivery capability of your teams, driving cross team planning, collaboration, and coordination. Understand the Accountability and Responsibility of all team members and effectively managing team capacity. Ensure continuous improvement within and across teams, by motivating, coaching, acting as change agent and optimizing flow. Coach and support the product owner in managing the product backlog ready for the next sprint. Coaching Teams in organizational environments in which agile is not yet fully adopted and understood. Track team progress with metrics like velocity, burn-down charts, and team capacity. Provide regular updates to stakeholders and management on team performance and potential risks. Works with Agile coaches and other Scrum Masters to grow within the role. Product Focus – Jointly with the Product Owner, you will be responsible for understanding key business and technology objectives and strategy of the product can help their team drive towards executing these goals
