Organization
Cigna is a multinational organization and a leading Global Healthcare Service Provider, dedicated to helping people improve their health, wellbeing and sense of security.
About the role
As Scrum Master, you will be joining the Cigna technology team responsible for building and maintaining applications and services supporting our International Health Business. At Cigna, Scrum Masters are servant leaders and coaches for our teams. They facilitate team events and support teams in delivering better value, sooner, safer, and happier.
You will take on multiple scrum teams responsible for delivering a new product to market. Previous experience of complex implementations of new systems is essential, whilst experience working in the Spain market is preferable. We are rapidly expanding the team to embark on a major change initiative and your primary focus is on helping to create an environment where the Spain IT Scrum Teams can deliver high-quality software with a "one team" approach. This is an exciting time to become part of the Cigna technology team, working on an initiative that is laying the foundations for our future state technology stack that will ultimately be used across our international business.
Key Responsibilities Responsible for building high performing teams through coaching of agile principles and the use of agile frameworks (SAFe, Scrum, Kanban).
Facilitate all agile ceremonies including daily stand-ups, sprint planning, reviews, demos, retrospectives, and PI planning.
Support the RTE, ensuring the PI objectives are on track, improving transparency, removing impediments, and mitigating risks.
Communicate iteration status, risks, and issues with internal and external stakeholders.
Ensure work across teams is accessible, accurate, and relevant always.
Anticipate and manage the dependencies that can impact the delivery capability of your teams, driving cross-team planning, collaboration, and coordination.
Understand the Accountability and Responsibility of all team members and effectively manage team capacity.
Ensure continuous improvement within and across teams, by motivating, coaching, acting as change agent and optimizing flow.
Coach and support the product owner in managing the product backlog ready for the next sprint.
Coach teams in organizational environments in which agile is not yet fully adopted and understood.
Track team progress with metrics like velocity, burn-down charts, and team capacity.
Provide regular updates to stakeholders and management on team performance and potential risks.
Work with Agile coaches and other Scrum Masters to grow within the role.
Product Focus – Jointly with the Product Owner, you will be responsible for understanding key business and technology objectives and strategy of the product to help your team drive towards executing these goals. You will also lead the coordination of release planning with the Product Owner.
Required Skills & Experience Fluent in Spanish & English.
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