.Job DescriptionGerman Business Developer Representative - Google ProductsOur client is a worldwide leader in customer experience management and contact center business process outsourcing. The company employs around 300,000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies.Purpose of the Role:As a Business Developer Representative, you will be responsible for identifying robust sales opportunities, profiling prospective customers, discovering their needs, and driving new business through various outbound campaigns. You will help businesses work better together, move fast, and innovate.As a member of the Sales Development team, you will be the first point of contact for hundreds of businesses, proactively engaging them to build enthusiasm while identifying and qualifying their business needs to propose adequate solutions and send them on the most appropriate Sales path. You will work towards individual targets, but will also be part of a larger sales team with a focus to grow our customer base across EMEA. You will be in a phone-based environment, where you will interact with customers primarily via outbound calls.ResponsibilitiesAchieve SQO (Sales Qualified Opportunity) quota quarterly, and hit a target level of activity daily and weekly.Manage a portfolio of assigned accounts to identify high-potential prospects.Educate customers on what we have to offer.Execute daily outbound phone calls and emails (often cold calling), contact C-level decision makers, build quick rapport, and assess needs.Understand prospects' pain points, gather technical requirements, correlate business needs to available Cloud solutions (solution-selling), and build value for the next steps in the sales process.Update and maintain prospect and customer data in the CRM database. Manage leads, contacts, accounts, opportunities, and activities.Work towards the team and individual goals for key performance indicators like productivity, conversion rates, opportunities, and pipeline.Diligently document customers' notes and deal details over the course of a customer's interaction to ensure clarity on the current and past state of customer interaction is available to all stakeholders at any given point in time.RequirementsBA / BS degree OR equivalent practical experience.Native level of German.Ability to speak and write English fluently and idiomatically.Some experience in outbound sales, B2B sales, or business development, ideally in the IT industry.Some understanding of cloud computing concepts, in particular Google Cloud Platform solutions.Ability to connect business needs with adequate solutions, and strong business acumen.Strong interpersonal skills and a high level of integrity and professionalism.Comfortable working against an assigned quota in a phone-based environment
