Sap - Order To Cash Consultant Tda-805

What you will get to do: Manage internal client relationship: IT Order To Cash will usually be an experienced worker with technical expertise coupled with an understanding of business and management principles.
Keep in touch with internal clients (OTC departments and FI as well) to provide support and promote ideas for the improvement of the internal processes.
Project collaboration: Lead OTC projects regarding Customer Service processes.
Ensure OTC integrations between DTC & Retail processes with their own platforms and SAP.
Manage incidents/changes in Service Now: Control all incidents in the own area, leading initiatives to maintain SLA according to department objectives.
Participate in Service Desk changes in the own area to control priority aging and quality of them.
We'd love to meet you if you have: Experience: Minimum of 5 years of expertise defining and delivering new IT tools to manage the following OTC processes with their SAP modules: Order Management.
Credit Management.
Order Fulfillment.
Order Shipping.
Customer Invoicing.
Accounts Receivable.
Payment Collections.
Reporting and Data Management.
Education: Degree in Computer Science, Engineering or similar.
Languages: Excellent level of English.
Spanish is an asset.
Competencies: Desire to work in an Information Systems environment.
Excellent communication (written and oral) and interpersonal skills.
Excellent leadership and management skills.
Specific Knowledge required: Good Knowledge in SAP MM / SD / LE, from both functional and technical points of view.
Considering SAP FI a plus.
ABAP is a must and SAP PO basic knowledge would be a plus.
A few things you'll love about us: An entrepreneurial, creative and welcoming work culture.
A range of learning and development opportunities.
An international company with plenty of opportunities to grow.
A competitive compensation & benefits package.
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