Our storyAt Alight, we believe a company's success starts with its people. It's why we're so driven to connect passion with purpose. Our team's expertise in human insights and cloud technology allows companies and employees around the world to transform and thrive. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization,Alight is the perfect place to put your passion to work.Summary Integrated into the AS department and under the supervision of an AS Cluster Lead, the overall responsibility of an AS Consultant is to support our outsourced clients as follows:Manage reported incidents and perform functional analysis and guidance/coaching on the technical way to implement it.Generate easy-to-maintain error-free implementations and customizing respecting Alight best practices.Provide documentation (both technical and functional) on issues handled.Manage personal daily priorities and assigned tickets, and ensure that his deadlines are met.Regularly report on status and progress to the Application Maintenance Outsourcing (AMO) Team Manager.Maintain internal and external contact and communication channels at appropriate levels. Communicate status, resolution, and root cause of assigned issues.Understand the general flows in HR and the SAP HR architecture.What we ask for: Bachelor or Master degree with a Business or Technical emphasis, or equivalent.Intellectual curiosity and motivation to learn new technologies at a fast pace.Strong interest in delivering high quality support in the field of Human Resource.Ability to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achieve quality standards.Service-oriented with a strong client focus and sense of accountability.Be committed to the customer, the team, and the project.Strong analytical and problem-solving skills.Verbal and written communication skills in English.Discretion and ability to respect the confidentiality of information.Flexible Working So that you can be your best at work and home, we'll consider flexible working arrangements according to business requirements.Our commitment to Diversity and Inclusion Alight believes diversity should be visible, valued, and sustained throughout the organization. And we're committed to enabling an inclusive culture of belonging that engages all colleagues and grows the diversity of our talent to proudly represent the clients and communities we serve. As an affirmative action employer, we adhere to the principles of equal employment opportunity in the workplace as defined in our diversity policy statement.#J-18808-Ljbffr
