.Position : SAP Time Management ConsultantLocation : Spain, Portugal, Italy (remote)By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies.Background checks may include some or all the following based on the nature of the position : SSN / SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and / or drug test.You will be notified during the hiring process which checks are required by the position.Application managementIntegrated into the AMPS department and under the supervision of an AMPS Team Manager, the overall responsibility of an AMPS Consultant is to support our outsourced SAP client as follows :Provide application support consultancy through advice, guidance, and appropriate technical activitiesManage tickets after having received functional analysis and guidance / coaching on the technical way to implement itGenerate easy-to-maintain bug free code and customizing respecting Alight best practicesOperate required system tests using either provided or self generated test data, to ensure theapplications / developmentsmeet the agreed specificationsProvide documentation (both technical and functional) on issues handledManage personal daily priorities and assigned tickets, and ensure that his deadlines are met. Regularly report on status and progress to the AMO Team ManagerMaintain internal and external contact and communication channels at appropriate level. Communicate status, resolution, and root cause of assigned issuesUnderstand the general flows in HR and the SAP HR architectureQualificationsWhat we ask for :Bachelor or Master degree with a Business or Technical emphasis, or equivalentSolid verbal and written communication skills in English and ItalianPrevious experience in SAP HCM application maintenanceIntellectual curiosity and motivation to learn new technologies at a fast paceStrong interest in delivering high quality support in the field of Human ResourceAbility to multi-task, to work in a constantly changing, fast-paced environment, and to consistently achievequality standardsService-oriented with a strong client focus and sense of accountabilityBe committed to the customer, the team and the projectStrong analytical and problem solving skillsCommunication skills in English and ItalianDiscretion and ability to respect the confidentiality of informationOrganizational Skills valuable :Communication : Effective communication is essential for team cohesion. Encouraging open and transparent communication helps in sharing ideas, addressing concerns, and resolving conflicts efficiently.Collaboration : Promoting a collaborative environment fosters teamwork and encourages individuals to work together towards common goals
