Job title: SAP COE Sales Domain Leader
Location: Hyderabad
Job type: Fulltime
About the job:
At Sanofi Consumer Healthcare, we have one shared mission - we work passionately, every day, to 'serve healthier, fuller lives' now and for the generations to come. In order to do so, we strive to act as a force for good by integrating sustainability along our business and employees' mission and operate responsibly from both a social and environmental point of view. Everything we do is centered around people's interests - our consumers, our customers, healthcare professionals, and our employees - across the world. We are building loved brands that serve 1bn consumers worldwide, through our key platforms: Allergy, Physical & Mental Wellness, Pain, Digestive Wellness, and Cough, Cold & Flu. We aspire to become the best Fast Moving Consumer Health (FMCH) company In & For the world and we aim to build a work environment where people can thrive, grow, enjoy and be at their best.
Our Team:
This role sits within the SAP Center of Expertise team at Consumer Healthcare (CHC) Digital. We are a dynamic team passionate about accompanying Sanofi CHC through its most exciting and challenging journey as it seeks to become a fully carved in P&L; within Sanofi. We are a team composed of professionals that come from different backgrounds, both internal and external to Sanofi. We believe in our team's mission, accountability, a team spirit supportive of each other, and a profound respect for diversity.
Main responsibilities:
- Own change request portfolio for SAP Sales domain.
- Assess the impact of SAP changes on existing business processes and system functionalities and ensure no disruption in business continuity.
- Identify and assess risks associated with changes and develop mitigation strategies.
- Work with SAP release manager and relevant stakeholders to ensure SAP releases include the right sequence of changes.
- Identify opportunities to optimize business processes through system enhancements and changes and deliver.
- Manage relationship with implementation partner(s) and internal teams.
- Work with SAP tooling team to have continuous improvement for all tooling involved in SAP change management such as JIRA, Confluence, SAP Solution Manager, Soldoc.
- Ensure that proper testing (unit, integration, and user acceptance testing) and quality documentation is provided by change implementation partners such as SAP AMS (Application Management Services), SAP Projects teams and other internal/external stakeholders.
- Act as Level 3 support for Application Management Services, troubleshoot issues that arise from system changes.
- Support Application Management Services organization regularly to accelerate incident resolution and change implementation.
- Participate in Critical/Major Incidents: Respond to critical or major incidents, utilizing expertise to analyze and promptly resolve incidents, minimizing business impact.
- Promote the use of SAP best practices in configuration and customization to ensure consistency and maintainability.
About you: Experience:
- 8+ years doing ERP delivery in a business-oriented context, preferably in an FMCG global company.
- Solid experience in implementing and maintaining Sales, Order to Serve processes with SAP ERP systems as an SD, GTS expert.
- Solid understanding of integrating SAP with business partner systems such as 3PL/4PL, CRM, etc.
- Solid configuration experience, ability to determine when to use configuration vs. code as well as good troubleshooting skills.
- Knowledge of SAP S4 HANA is a plus.
- Ability to translate functional specifications into technical design documents, support the construction of efforts and cost estimates, and manage delivery of the desired functionality.
- Project management experience; continuous improvement skills and mindset.
- Experience with multi-geography, multi-tier service design and management.
- At ease with Microsoft Office tools, and in general with IS tools.
- Conceptual and analytical thinking - ability to extract, analyze, and document complex business and technical requirements or strategies.
Soft skills:
- Strong communication, negotiation, and interpersonal skills.
- Demonstrated conflict resolution & problem-solving skills in a global environment.
- Strong appetite to learn and discover, entrepreneurial mindset.
- Adaptable and open to change.
- Team player, service-oriented.
- Analytical and synthetic, able to formalize solutions, good writing skills.
- Strong oral and written communication skills.
- Strong leadership, autonomy, and results-driven.
- Role model our 4 values: teamwork, integrity, respect, courage.
Education: Bachelor's Degree (B.A.) or equivalent in Information Technology or Engineering.
Languages: Fluent spoken and written English.
Pursue progress, discover extraordinary. Better is out there. Better medications, better outcomes, better science. But progress doesn't happen without people - people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let's be those people.
At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
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