Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with a main focus on Innovation. We are looking for a Salesforce Consultant with experience in Salesforce Loyalty Management Cloud. Job Description
Requirements Analysis.
Design and implement functional solutions in projects.
Provide effort estimations for projects.
Work in coordination with the rest of the Omega team and/or the client to contribute to the fulfillment of project objectives.
Analyze and improve application performance.
Collaborate with technology providers when required by the project.
Contribute to the validation of the solution against functional requirements.
Comply with the agreed software quality standards set by Omega's Technical Management.
Generate functional documentation for completed projects.
Collaborate within Omega's community of practice by sharing knowledge.
Required Experience
Minimum of 4 years work experience with Salesforce administration, configuration, and consulting roles.
Experience in Salesforce Loyalty Management Cloud is mandatory.
Experience in Business or Process consulting is a plus.
Experience with different clouds such as Sales, Service, Community, Marketing Cloud, etc.
Experience with Agile methodology.
Skills
Oral and written fluency in English.
French is a plus.
WHAT DO WE OFFER
Permanent contract.
Flexible Schedule. We make it easy. Balance your professional and personal life.
Certifications plan. Improve your skills and get the official certificate from our main partners.
Home Office. You decide and we support you.
Flexible retribution (public transport ticket, restaurant ticket, etc.).
Health insurance.
OMEGA in action. Our commitment to a better society is not just an intention.
Professional development: Evolve, grow and get where you want to go.
About us
Our mission is to accelerate the business experience (BX) of its customers. In concrete terms, our 360 solutions allow business transformation and acceleration by means of technology and data applied to Customer Omnichannel Experiences in fields such as Customer Services, eCommerce, Analytics, or Marketing. We target companies from different fields such as Retail, Life Sciences, Manufacturing, Education, Non-Profit, and NGOs. We are one of the top 3 partners of Salesforce in Europe. Our team is composed of more than 500 people of 24 nationalities based in Spain and France, who have wide knowledge and experience that understands business processes and technology while enjoying what they do. Key to our success is the knowledge of our people. We are an innovation and Outstanding Knowledge award-winning Salesforce Consulting Partner. Our priority is the well-being of the team. We foster a collaborative culture, involved and supported by our company values: Talent, flexibility, commitment, and innovation. We bring them to everything we do. Together We Grow.
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