Role: Salesforce CRM Administrator
Location: Chennai - Hybrid
Recently listed as a "RegTech Top Performer" in Market Fintech's RegTech Supplier Performance Report, CUBE is pioneering the development of machine automated compliance. We are a global RegTech business defining and implementing the gold standard of regulatory intelligence and change for the financial services industry. We deliver our services through a SaaS platform, powered by an innovative combination of AI and proprietary data ontology, to simplify the complex and ever-changing world of compliance for our clients. At CUBE, we are creating the future and are a company rooted in strong values, team spirit and commitment to our customers and wider communities.
We serve some of the largest financial institutions globally and are expanding our footprint very fast. As we do so, we are keen for new talent to join us and realize their full potential to grow into leadership positions within the business.
Role Mission: The role of the Salesforce CRM Administrator is to manage and develop our Salesforce CRM platform to enhance our business development and marketing operations, manage existing client relationships, and support new client wins in line with our business strategy. We see this role as an integral part of developing our CRM journey, supporting us from the early stages where we are presently, to being a fully integrated platform within our business.
You will be focused on managing and improving data quality and analysis to provide accurate reporting, achieve effective targeting, cross-selling, and direct marketing activity. You will be proactive in providing real-time reporting so we can make informed decisions and drive improvements to marketing, business development, and client management activities and processes.
You will be instrumental in developing and promoting the use of the system with internal stakeholders. Training and supporting the business to use the CRM system will be a key part of this role to ensure it is integrated into our day-to-day operations and is the source of truth for prospect and client data. You will also lead on CRM projects to support the implementation and ongoing development of our CRM strategy, which may include data and process improvement projects, system integration projects, or the implementation of third-party systems to enhance our CRM capabilities.
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