Teleperformance is a worldwide leader in customer experience management and contact centre business process outsourcing. Our company employs around 420.000 people working in over 265 dialects and languages, in 88 countries, operating across all business sectors and all continents on behalf of major international companies.At Teleperformance, we do business with people, for people. We want our employees to be inspired and motivated. Our main goal is to make them proud to belong to Teleperformance through job satisfaction and a great work environment.As a Team Leader at Teleperformance, you will be the link to our client's success, you will lead a team of specialized executives in charge of the commercial growth within your business unit. You will work with your fellow team leaders to further expand our services without losing sight of our existing KPIs. You will oversee the preparation of the forecast, and develop new opportunities with our existing clients and to translate data into concrete actions, analyze reports and ensure planning and targets are achieved both at individual and team level.You will coach and guide the highly motivated team in the growing industry of today: online advertising.ResponsibilitiesManage the different sales team of account working towards team KPI's and sales targets.Term planning / forecast preparation and thinking in terms of new developments and opportunitiesDelegate tasks and set deadlinesOversee day-to-day operationMonitor team performance and report on metrics to perform outstanding resultsDiscover training needs and provide coachingListen to team members' feedback and resolve any issues or conflictsRecognize high performance and reward accomplishmentsDevelops strategies to promote team member adherence to company regulations and performance goalsRequirementsBA/BS degree or equivalent practical experienceProven managerial experience in a sales environmentGood people skillsStrong presentation, analytical and problem solving skillsPassionate about sales, with a desire to learn and developAbility to speak and write English fluently and idiomatically+2 year of experience in salesMinimum 1 year of Team Leading experienceA team player with strong leadership, analytical and communication skills.BenefitsFull time position - Long Term ContractCompetitive SalaryA permanent presence of coaches who will facilitate your personal and professional developmentEstablished career path to grow within the projectEmployment with the world's largest provider of contact center servicesExcellent work environment, great colleagues, social arrangements and personal developmentDynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
