Sales Support Specialist - Portuguese Speaker page is loaded Sales Support Specialist - Portuguese Speaker Apply locations Asturias time type Full time posted on Posted 30+ Days Ago job requisition id 2023-5474 Job Description: Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
We are looking for a Sales Support Specialist Refinish Portuguese & English/Spanish or other languages to join us in our facility in Asturias. In this role, you will be responsible for providing service information to external customers or potential customers ensuring satisfaction meanwhile managing offers, contracts, or pricing processes.
Responsibilities: Develops and maintains in-depth knowledge of assigned tasks: key administrative duties as well as research, data analysis, and accounting functions. Filters out important market and customer information and distributes this in the organization using CRM system (Salesforce.com).Interacts with broader network of internal Axalta Partners to ensure that the customers' requirements are understood and commitments are met.Drives adoption of digital at our customers and supports / reports in case of issues.Responsible for inquiry process, including offer management, price calculations and management.Performs standard Customer and Price Master Data Maintenance activities following defined procedures and guidelines in SAP as well as in salesforce.com CRM systemHas understanding of cash collection process e.g. credit hold next steps/actions. On request, resolves open credit issues with customers and issues invoice adjustments and other debits/credits.Set up ,handling and reconciliation of rebates and commissions.Performs quality control checks and takes subsequent corrective actions. Follows desk procedures/policies in compliance with SOX, ISO, and other requirements. Executes where defined controls or maintains documents needed for evidence.Performs active follow-up on sales versus forecast. Interacts with the customer to get a better understanding of variations.Supports Sales by providing detailed input/reports on sales volumes by accountRequirements : Bachelor's degree in Finance, Accounting, Business Administration, or related fields.Minimum of 2-3 years in a Sales Support or Customer Service roleSuperior problem-solving and analytical skillsExcellent communication skills & excellent interpersonal skills are a mustExperience working in an international environmentStrong Microsoft Office skills, strong knowledge of SAP and/or SalesforceFocused, organized, results-oriented, decision maker and self-motivated individualLanguage Skills: Fluent English/Spanish & Portuguese or other languages are valuable.Highly focused on Customer SatisfactionAxalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We've recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.
Our Company: Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers' products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles. Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We've recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals. Similar Jobs (5) Sales Support Specialist French & English locations Asturias time type Full time posted on Posted 30+ Days Ago Customer Service and Sales Support Specialist Dutch & French locations 2 Locations time type Full time posted on Posted 30+ Days Ago Sales Support Representative - Italian Speaker locations Asturias time type Full time posted on Posted 30+ Days Ago
Axalta is a global coatings company focused on providing customers with innovative, colorful and sustainable solutions. With more than 150 years of experience in the coatings industry, Axalta continues to find ways to serve more than 100,000 customers with the finest coatings, application systems and technology.
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