.Remote Work-at-HomePosition Overview Job Title: Sales Support Specialist Job Type: Full Time Location: San Fernando, Pampanga, Remote Hours: Monday - Friday US hoursMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking a detail-oriented and proactive Sales Support Specialist to join our dynamic sales team. The ideal candidate will have a strong background in sales support or administration, excellent communication skills, and the ability to manage multiple tasks efficiently.To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.Position Responsibilities Key Responsibilities: Collect, organize, and summarize data from various sources, including market research, customer feedback, and internal reports. Maintain and update the CRM system with relevant sales and customer information. Draft and distribute email communications to executives, sales teams, and clients. Schedule and coordinate meetings, calls, and presentations for the sales team. Act as the primary contact for client inquiries, ensuring prompt and accurate responses. Assist in the preparation of sales proposals, contracts, and other documentation. Manage calendars and travel arrangements for sales executives. Provide logistical support for sales events and meetings. Generate regular reports on sales performance, market trends, and customer insights. Analyze data to identify opportunities for sales growth and improvement. Collaborate closely with the marketing and product teams to ensure alignment on sales strategies and initiatives. Support the sales team with the development of sales materials and presentations. Candidate QualificationsWONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All Positive, And Driven Applicants Are Encouraged To Apply. The Ideal Candidates For This Position Are Highly Motivated And Dedicated And Should Possess The Below Qualities Bachelor's degree in Business Administration, Marketing, or a related field. Minimum of 2-3 years of experience in a sales support or administrative role. Exceptional organizational and time management skills. Strong written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software. Ability to work independently and as part of a team. Detail-oriented with a high level of accuracy. Ability to handle sensitive information with confidentiality. Conditions of Employment Must be authorized to work in the country where the job is based. Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results
