.Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. If you're looking to grow and be inspired, as a Sales Readiness Manager & Trainer (on-site), you will be part of our team of game-changers who are powering the brands of the future in the tech Industry. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. What you will do in this role In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet. As a Sales Readiness Manager & Trainer on our team, you will: Provide employees with skills-based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction Partner with team members to develop a training program designed to enhance client sales knowledge associated with any of our sales motions Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client/specific territories Oversee and validate the delivery and quality of provided training Track the effectiveness of training interventions through multiple assessment tools Work with all team members to improve sales systems to achieve a positive customer experience Maintain a high level of communication with your team to ensure strategic client relationship is fostered and developed Maintain high level of knowledge about our clients, customer interaction, and evolving business environment for relevant training content delivery Help create a culture of learning where individuals manage their own development, competence, and performance Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: Have 3+ years of experience working in a customer service, training or sales capacity Have expertise in training within your peer group Have experience in high-volume calling Have experience working with Salesforce