Requisition #: 15404 Our Mission: Powering Innovation That Drives Human Advancement
When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation.
For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation.
From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys.
Innovate With Ansys, Power Your Career. Summary / Role PurposeThe Sales & Order Operations Specialist I is an integral member of the team, responsible for managing the end to end process for renewal and new sales, performing duties for department managers, partnering with an assigned team of account managers to support sales cycle and business objectives, and acts as primary point of contact for internal and external customers.
This role requires knowledge and accurate execution of company policies and procedures.
Key Duties and ResponsibilitiesParticipate in New Employee Onboarding programMeet with various members of the Sales & Order Operations team and other internal departments to train on procedure and policies; consists of self-guided trainings, 1:1 live and recorded sessions including demonstrations and presentations; track progress with Supervisor or ManagerExpected to actively ask questions, and develop scalable and repeatable processes for successSales Cycle and Related Workflow ResponsibilitiesCoordinate with the Sales Team and the customer(s) with the preparation of quotation proposals, legal forms, and licensing requests.
Reviews quotations for completeness and in accordance with GAAP, accuracy and adherence to company policy for new and renewal sales effortsPartnering with an assigned group of Account Managers, prepare, review, process and expedite sales orders and related workflow and servicesAct as a contact for ANSYS customer needs; responding to questions on order status, account issues; license configuration etc.
for all new and renewal software orders.Administers all renewal opportunities within the CRM; including revenue reconciliation activities; creating sales queries/reports to track opportunities, following up with customers and maintaining an accurate renewal forecast within the CRM.Involve appropriate customers and internal groups (Account Managers, Sales Operations, Inside Sales, Finance, Legal, Business Operations etc.
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