Colt is the New Standard in high bandwidth network and voice services for enterprises and wholesale customers in Europe, Asia and North America's largest business hubs. With a global reach but a deep local presence, Colt is big enough to deliver and small enough to care.
Short Description We have an exciting opportunity for a detail-oriented Sales Operations Specialist to join our team on a 6-month fixed-term basis. This role is pivotal in generating key business insights, crafting compelling narratives, and fostering strong relationships across the organization. As part of a central team, you will work closely with the Chief Commercial Officer (CCO) and the Commercial Leadership Team (LT) to drive sales performance and operational excellence.
Job Summary The Sales Operations Specialist plays a crucial role in supporting the sales team through data analysis, process management, and strategic initiatives. Your contributions will directly impact Colt's ability to meet and exceed its sales targets.
Job Description What you will do The typical tasks and responsibilities include:
Conduct in-depth data analysis to identify trends, customer behavior, and opportunities for improvement. Use these insights to enhance sales performance. Leverage data-driven insights to develop and refine tools, reports, and dashboards that deliver critical metrics and improve operational efficiency. Regularly assess and optimize sales processes to ensure they are effective and aligned with business goals. Create and deliver sales reports and insights to various stakeholders, including the Sales team and Senior Leadership, ensuring that the right information is accessible when needed. Partner with Core Sales and Sales Solutions teams to ensure they understand and effectively utilize tools, practices, and processes to achieve their targets. What we are looking This is what we're after:
Proven experience in a role involving customer interaction and support. Strong written and verbal communication abilities, with the capacity to influence stakeholders at all levels. A passion for delivering high-quality service and the ability to adapt to evolving customer needs. A role model who embodies Colt's values and culture. Bachelor's or Master's degree in Business Administration, Marketing, or a related field. What we offer In addition to offering competitive salaries and incentive plans, a range of benefits and local rewards packages are offered to staff. Colt recognises the importance of a work life balance.
Some benefit examples are:
Flexible working and hybrid set up Private medical insurance Lunch vouchers Two days annually to spend on volunteering opportunities Access to a virtual business school for on-going learning Business mentoring Join us at Colt and take the next step in your career while contributing to our success as a leading provider in the industry.
Skills
Continuous Process ImprovementData ManagementData AnalysisResearchReports DevelopmentMetadata AnalysisSales Tools
