Job Summary: Provide sales process support to client teams, leadership, other internal operations teams and interfacing functional areas. Assist Accenture Practitioners in navigating the company's internal sales processes. Support Sales Excellence Leadership and Business Partners in driving efforts across multiple Sales Excellence service areas.
Critical services include the support of opportunity pipeline management, new business meeting coordination, sales reporting/analysis for leadership, and internal sales processes/tools support for client teams.
This position reports to Sales Excellence Sales Operations Leadership, Senior Managers, Managers, Associate Managers, or Specialists. Note that depending on your specific responsibilities you may also be aligned to and take direction from business leadership role(s).
Primary responsibilities include:
Work independently with supervision
Be an individual contributor with regular guidance on competing priorities
May supervise and be a people lead for an Analyst (L11) with oversight from a supervisor
Interact confidently with senior leadership within sphere of responsibility
Provide feedback on operational processes
Be familiar with supporting tools and processes, with expertise in specific area of responsibility
Have a basic understanding of where and how Sales Excellence Sales Operations fits into the bigger Accenture picture
Qualifications:
Knowledge & Skill Requirements:
Excellent oral and written communications skills in English – this role requires a confident communicator and team player with robust interpersonal skills and a "can-do" attitude
Tri-lingual and be able to speak/write in English, Spanish and Portuguese
Ability to work under minimal supervision and guidance
Ability to work virtually with diverse individuals
Good facilitation and team-building skills
Strong organizational / time management / data management skills
Analytical skills; collects and researches data
Understanding of Sales/Opportunity Management process and policies preferred; the ability to follow and apply sales processes, particularly our complex approval processes, is a core competency of the role
Excellent accuracy and attention to detail
Prioritizes and plans work activities under minimal supervision and guidance
Proficient in Microsoft Office, particularly Excel and PowerPoint
Proficiency in Manage mySales application preferred
Understanding of basic finance concepts for a services company
Must have:
Undergraduate degree completed or in progress
English language fluency (oral and written)
Tri-lingual and be able to speak/write in English, Spanish and Portuguese
Good to have:
Understanding of sales operations processes and tools (e.g., Manage mySales) preferred
Must support/mirror working hours for the supported Market Unit or other business area
Business Management education desirable
Must be flexible with work hours according to business needs (e.g., when interaction/conference calls with team members in other time zones is required, at mid-month and month-end peak activity periods, when a critical issue requires immediate resolution, or when covering for a colleague in another area)
Must have good internet connectivity and distraction-free environment for working at home, in accordance with local guidelines
May be occasionally required to travel domestically or internationally
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