Introduction We are looking for a talented and experienced Sales Administration to join Iberia's Supply Chain team. In this new role, the Sr. Sales Administration will be responsible for coordinating and liaising with all the internal stakeholders such as Sales Team, Finance, Ops Team, IT, etc. and our customers, leading retailers in Spain and Portugal.
The Sales Ops Administration has responsibility for all aspects of the:
Oversee the day-to-day operation in terms of customer fulfilment and sales order management. Take care of our customers regarding availability, price, and deliveries. We Put Customer / Consumer First. Be a supportive role between Sales, Finance, and Supply Areas. This role must coordinate the customer requests and fulfil the expectations managing internal factors. Coordinate the customer logistics requirements with our 3PL coordinators, reporting and coordinating with them the outbound orders. Coordinate and raise process improvements to enhance efficiencies and better service. Control and reporting for Internal Auditors. Background At least two to three years' experience, ideally with a good background with Spanish/Iberia retailers (FMCG). EDI background to integrate in our ERP EDI messages such as orders, invoices, credit notes. Knowledge in Service Metrics for logistics purposes such as OTD, FR, ST, and other service fulfillment metrics. SOX Controls to be audited in terms of Sales Ops Scope (pricing, SOs management, etc.). Skills Strong communication and interpersonal skills, with the ability to build relationships with professionals at all organizational levels. Independent and proactive, capable of taking initiative and coordinating tasks with the rest of the organization. Highly motivated, flexible, and excellent at organization. Supportive and collaborative, able to work effectively with other departments and stakeholders, a team player. Willing to work under pressure but thrives in a positive work environment. Qualifications Business Administration degree or related field. Highly proficient in Microsoft Excel and well-versed in dealing with an ERP system. Must be fluent in Spanish and Business English. Additional Information Work Location : Madrid
Reports to : Operations Manager in Madrid, Spain
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