Company Description: Dentsu is the network designed for what's next, helping clients predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. Taking a people-centered approach to business transformation, we use insights to connect brand, content, commerce, and experience, underpinned by modern creativity. Merkle is an important part of our world-class offering, a global performance marketing agency with a 32-year track record of helping the best brands in the world create personalized experiences at every stage of the customer life cycle. Some of their esteemed brand relationships include Citibank, EmblemHealth, Dell, AARP, AT&T, Target, L'Oréal, Universal Orlando Resorts, and the American Cancer Society.Job Description: Our EMEA Sales Operations Department has a vacancy for a Sales Operations and Analysis Director to lead a critical function in our high growth EMEA business. The role is responsible for coaching and leading a high-performance sales operations team as well as developing a new sales analysis function to enable more detailed pipeline and business analysis that helps Merkle continue its growth trajectory. This is a hands-on role reporting directly to the regional Chief Growth Officer with support from our global sales and operations management team.You will be the ambassador for the Salesforce, Power BI, and analysis platforms, promoting beneficial use cases and helping to produce reports and analysis that will inform and educate our business leaders. This role interacts with many internal stakeholders to ensure that their reporting requirements are gathered and met and that Salesforce users are trained and best practices adhered to.Life as a Sales Operations and Analysis Director at Merkle: You will coach and lead the sales management team and be accountable for:Salesforce user training, 1st line support, and consistency of platform usage and best practice across the region;Supporting users developing standard reporting in Salesforce and setting standard metrics across the region;Input into standard cross-EMEA business reporting in Power BI;Creating and curating regular executive business reporting.The individual will also be responsible for:Overall data integrity of Salesforce platforms and Power BI;Setting the tactical and strategic plans for development of the sales analysis platforms in combination with global teams and providing UAT on any platform changes;Supporting the development and governance of sales processes in line with business maturity;Setting and governing the minimum standards for usage of the platform by users.Through the creation of a new sales analysis function, there will be a requirement to set the plan for integration of new datasets into the platform.
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