Department: Sales & Marketing
Employment Type: Permanent - Full Time
Location: Spain - Estepona
Description SCOPE
Responsible for achieving hotel targets by optimising revenues through an assigned account base, as well as prospecting new clients in assigned markets. Assigned markets may change according to hotel needs. The key measurement of performance will be performance versus the Revenue goals.
OVERALL OBJECTIVES The Job Of Sales Manager Is Executed Satisfactorily When The Hotel achieves its Financial Objectives.The Sales Team that the person works with achieves their Revenue Objectives.The person achieves their Personal Objectives.Main Responsibilities Responsible for key account management on an assigned account base or geographic area, ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.Responsible for prospecting new accounts.Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.Conduct site inspections.Adhere to the Corporate SOP's.Follow up of tentative bookings in the assigned markets.Detailed knowledge of competitor set.Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.Responsible for timely contracting from the client base responsible for.SMART contracting to ensure optimum yielding during annual rate negotiations.Attend trade shows, sales blitz, workshops, etc. in the assigned markets.Assist the Director of Sales in defining an annual sales action plan and execute set actions accordingly.Assist the Director of Sales with the preparation of the annual budget by providing statistics and forecasts of account productions.Execute sales actions within set cost budget structure.Update OPERA contact database at all times.Cross sell other Kempinski Hotels.Understand, and follow the Company Sales Vision.Skills, Knowledge and Expertise Nationality
Nationality within the European Union (EU) or Residence and Work Permit in Spain.
Education
University graduate, Hotel Apprenticeship, Higher College Education.
Experience
Two (2) years experience in a Sales position, preferably in a 4/5* hotel.
Language
Ability to work and communicate in a multinational environment:
Spanish – excellent oral and written skills (as applicable)English – excellent oral and written skillsAdditional language - beneficialCompetencies
To fill this position the candidate must have:
Planning/organisationAdaptabilityFlexibilityInitiativeNegotiation skillsSelling skillsInnovative ideasTechnical Competencies
Computer literacy adapted to the field of Sales:
Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)Micros Fidelio Opera and Sales & CateringIndividual Characteristics
To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:
People OrientedPassionate for European luxuryEntrepreneurialStraightforwardInterest to develop in the Sales department, communication, attention to detailsOrganisational skillsProblem solving & decision making
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