Company Description SLS Barcelona, a five-star urban resort of extraordinary experiences, brings a new variety of seaside glamour, indulgence and excellence to Barcelona's waterfront district of Port Forum. Here the hallmarks of an SLS wonderland – playful ambiance, VIP treatment, and theatrical experiences - meet idyllic views to set a lavish stage for the extraordinary to unfold. The only 5-star hotel in the city to feature a terrace off every guestroom (471 in total), SLS Barcelona is all-encompassing in its delight, offering an array of exclusive amenities including rooftop dining and bars, three inviting swimming pools, a spacious 800 square-meter ballroom with abundant natural light, break out rooms catering to all size of meetings, a rejuvenating spa, and a state-of-the-art fitness centre. Say farewell to the ordinary, and hello to the extraordinary!
Job Description What you'll do Proactively generate new business and provide account management for new and existing accounts. Assist to develop and execute comprehensive sales strategies to attract leisure travelers including individuals, families and leisure groups. Lead hotel's sales efforts with key leisure market accounts. Attend specific sales calls, tradeshows, forums, workshops, and industry events to promote the hotel as well as to get qualified leads. Prepare correspondence to customers, internal booking reports, leisure presentations and file maintenance. Identify and qualify lifestyle and luxury programs for the hotel, ensuring up-to-date information and content. Provide personalized service to these accounts, maintaining strong relationships with leisure clients to understand their needs and preferences. Manage day-to-day customer support with key agency accounts. Identify and qualify potential leads through research, networking and outreach efforts. Build and maintain strong relationships with leisure clients, understanding their needs and preferences. Develop and maintain knowledge of market trends, competition, and customers. Work closely with team members to ensure effective promotion of leisure packages and seamless execution of exceptional guest experiences. Analyze leisure sales data and market trends to forecast revenue accurately. Manage the leisure sales budget effectively, optimizing resource allocation to maximize ROI. Demonstrate a thorough knowledge of Delphi and Opera. Provide guidance and support to the sales team fostering a culture of continuous learning and development. Qualifications Bachelor's degree preferred. Minimum of two (2) years of experience in hotel sales or equivalent industry experience. Experience managing luxury brands. Full availability to travel. Valuable knowledge of sales skills and revenue management. Track record meeting or exceeding sales goals. Strong organizational skills including follow up, time management, and ability to multi-task. Ability to work under pressure and deal with stressful situations. Proficient in Windows Office: Outlook, Word, Excel, PowerPoint, and departmental specific systems. Exceptional interpersonal skills and ability to communicate effectively with all levels of an organization. Strong work ethic and self-starter who is a team player. Fluent in Spanish and English; fluency in additional languages is a bonus. Additional Information The opportunity to join an innovative, fast-growing, international group. The chance to challenge the norm and work in a creative environment. Become part of a passionate team focused on creating great hospitality experiences. A competitive package and plenty of opportunity for development. Excellent discounts across the entire Ennismore family of brands. SLS is part of Ennismore, a creative hospitality company rooted in culture and community, with a global collection of entrepreneurial and founder-built brands with purpose at their heart.
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