The Sales Excellence Manager will be responsible for ensuring the effectiveness and efficiency of the sales team by optimizing sales processes, developing training programs, and implementing best practices across the sales function.
This role will focus on driving sales performance, improving sales productivity, and supporting the sales leadership team with strategic initiatives to exceed revenue targets.
The ideal candidate will have a strong background in sales operations and performance management.
Key Responsibilities: Sales Process Optimization: Analyze and improve sales processes to ensure maximum efficiency and effectiveness across the sales organization.
Identify bottlenecks, streamline workflows, and implement best practices to improve conversion rates and reduce sales cycle time.
Sales Training & Enablement: Develop and deliver training programs to enhance the skills and capabilities of the sales team.
Provide tools, resources, and continuous learning opportunities to ensure the sales force is equipped to meet customer needs and achieve targets.
Performance Monitoring & Reporting: Monitor and track sales performance metrics, providing actionable insights and recommendations to sales leaders.
Develop and maintain dashboards, reports, and KPIs to assess sales productivity, pipeline health, and overall team performance.
Sales Forecasting & Planning: Work closely with sales leadership to develop accurate sales forecasts and plans.
Ensure that data-driven insights are used to inform sales strategy and resource allocation.
CRM and Tools Management: Oversee the implementation and optimization of CRM systems and sales tools, ensuring the sales team has the necessary technology to drive productivity and efficiency.
Ensure data accuracy and consistency in CRM reporting.
Sales Strategy & Best Practices: Work with leadership to define and implement sales strategies, methodologies, and best practices to ensure consistent results.
Share insights and foster a culture of continuous improvement within the sales organization.
Incentive Programs & Motivation: Collaborate with HR and sales leadership to design and manage effective sales incentive and compensation programs that drive motivation and align with business goals.
Key Requirements: Minimum of 5-7 years of experience in sales operations, sales excellence, or sales enablement, ideally within the fintech, payments, or SaaS industry.
Proven Track Record: Experience in optimizing sales processes, improving sales performance, and delivering measurable business results.
A Bachelor's degree in Business, Finance, or a related field; MBA or relevant advanced degree preferred.
Advanced degrees or certifications in sales enablement or operations are a plus.
Analytical Skills: Strong ability to analyze data, draw insights, and make recommendations to improve sales efficiency and effectiveness.
Proficient in sales analytics tools and CRM systems (Salesforce, HubSpot, etc.).
Sales Expertise: Deep understanding of sales methodologies, tools, and processes.
Experience in driving sales performance improvements and managing sales performance KPIs.
Cross-Functional Collaboration: Demonstrated ability to collaborate effectively with cross-functional teams, particularly with sales, marketing, and product teams.
Communication & Training: Excellent communication, presentation, and training skills.
Ability to articulate complex ideas and processes to different stakeholders.
Project Management: Strong project management skills with the ability to manage multiple initiatives and priorities in a fast-paced environment.
Tech-Savvy: Experience with CRM and sales enablement tools, along with a solid understanding of sales automation and analytics technologies.
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