At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.
We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding and a valuation of more than $10 Billion, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.
At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization:
Focus: Focus time, energy and attention on what is most impactful for the business.Accountability: Hold self and others accountable to meet commitments and drive results.Speed: Execute with agility and urgency.Talkdesker: YOU! Sales Development Representative - Position OverviewCome make your mark at a rapidly growing company set to completely reinvent and take over the $30+ billion dollar contact center industry. Talkdesk is looking for highly passionate, ambitious, humble, and tenacious self-starters to join our Sales Development Team.
Your mission will be playing a key role in Talkdesk's incredible growth and overall culture. You'll do this by finding viable sales opportunities and seeking to become your best self.
What's in it for you?Mentorship & Coaching: Enriching mentorship and coaching opportunities from leadership & experienced professionals.Upward Mobility: We're looking for candidates who we can grow and mold into future stars.Culture: Join a team of people who take great pride in what they do, working in a culture built on trust, transparency, camaraderie, and collaboration. What you'll do:Achieve and exceed your monthly metrics of booking qualified meetings and opportunities to deliver optimal revenue pipeline.Find these opportunities through daily, consistent, and highly relevant outreach activities via calling, email, social, video, and other unique channels.Collaborate & align with sales, marketing, and pre-sales teams to develop and execute prospecting plans.Share feedback with sales and marketing peers to ensure processes are optimized.Learn and clearly articulate Talkdesk's value proposition with decision-makers.Manage and maintain data integrity within Salesforce. You'll stand out with:1+ years of experience in sales, marketing, or customer service.A great attitude, positivity, and a burning desire to grow and succeed.Strong attention to detail with a commitment to excellence.Exceptional verbal & written communication skills.A team player mentality with the ability to work in a fast-paced, goal-oriented environment.A proven track record of success in account development and prospecting.Experience using Salesforce, Outreach, LinkedIn, and other platforms. Work Environment and Physical Requirements:Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment.
The Talkdesk story hinges on empathy and acceptance. We will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to any legally protected status.
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