Empresas: Zannier Hotels MAIN PURPOSE OF THE JOB • To support the Sales & Marketing department in its daily administrational tasks • To help facilitate and optimize the daily workflow of the Sales & Marketing department KEY RELATIONSHIPS • Reporting to: Director of Sales & Marketing • Internally: Sales & Marketing department (brand and property), PR & Communications Department, Head Office. On property level: General Managers, Head of Departments, Reservations Teams, Front Office, Accounting. • Externally: Travel trade partners MAIN RESPONSIBILITIES • Daily handling of the ****** email address, forwarding incoming mails to the relevant departments • Handling administration for fam trips (maintain status up-to-date in complimentary summary, update CRM, flag/ highlight to property 48h before arrival • Creating or checking complimentary request forms, review and sign as per approval by DOSM/ADOSM/ Sales Manager • Drafting trade mailings • Assist in creation of quarterly newsletter • Preparation of cooperation agreements, barter agreements, value-adds and tactical offer flyers • Handle voucher requests • Update content in online portals such as WETU, Safari Portal, The Travel Hub etc. • Ensure OneDrive/ Sharepoint collateral and files are up-to-date • Creation and completion of brand/ property profiles for trade show registrations • Assist with production of graphics for trade shows • Download the S&M property month-end reports in the CRM, proofread them and prepare them for distribution • Submission of content for travel directories and partner's brochures/ website features • Brochure pages/ online content proofreading • Assist DOSM in creation of comprehensive competitor reviews and rate checks • Updating the CRM, OneDrive and Sharepoint as required • Follow up on payment of program invoice and commission payment invoices • Compile partner production statistics from the property PMSs in preparation for the annual leisure contracting • Preparation of expense reports • Assist the Sales & Marketing team with any other admin-related task as requested Requisitos : - The position will be home-based in or around Barcelona until further notice. Alternatively, the role can also be based in our office in Ciutadella de Menorca. - Minimum 2-3 years experience in a similar role for a hotel or hotel company - Exceptional attention to detail - Able to handle complex and intricate tasks - Fluent in English - Good understanding and knowledge of the travel industry and its requirements