Johnson & Johnson is recruiting for a Sales Associate for DePuy Synthes located in Redlands, CA.
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Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day.
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DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world.
The overall responsibilities of the Sales Associate position include providing clinical and customer support in hospitals and procedures, while ensuring customer service, sales logistics, technical expertise, and product knowledge of the highest order/level.
Key Responsibilities:
Assist DePuy Synthes sales organization in retaining and supporting further penetration with existing customers, while supporting product conversions with new customers.
Assist in the attainment of established sales goals including market share objectives in prescribed territory.
Apply knowledge of sales process, product portfolio and customer knowledge to improve sales outcomes.
Guide and assist surgeons in the operating room through their clinical and product knowledge.
Use product knowledge to present, demonstrate, and ensure accurate utilization of DePuy Synthes products.
Support customers by attending surgeries, assuring that the proper equipment is available and performing, including ways to optimize trays.
Provide Operating Room and Sterile Processing Department consultation.
Troubleshoot and provide other technical assistance; handle customer requests, effectively lead hospital billing, build/close purchase orders.
Share key customer, procedural and marketplace insights with other sales, clinical, marketing and strategic account teams to improve on solutions/service levels.
Prepare sales reports and documents as the need arises.
Maintenance, tracking, and effective deployment of equipment and assets throughout assigned area ensuring product availability.
Ensure all promotional materials are maintained in a presentable manner.
Ensure DePuy Synthes Services and offerings meet the highest quality standards.
Focus on customer satisfaction and retention; and improving the customers' insights into DePuy Synthes tangible and non-tangible value proposition and solutions.
Differentiating DPS's products versus competition by providing the customer unique insights.
This position is 100% commission based and is eligible for a car allowance through the Company's Fleet program.
Employees and/or eligible dependents may be eligible to participate in the following Company-sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may also be eligible to participate in the Company's consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company's long-term incentive program. Employees are eligible for the following time off benefits:
Vacation – up to 120 hours per calendar year
Sick time - up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year
Holiday pay, including Floating Holidays – up to 13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Qualifications Education & Experience:
Bachelor's Degree or Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or related experience
Minimum of 4 years of professional and/or related experience
Recently transitioned from Active Military Duty
The ability to work in a lab/operating room environment.
A valid driver's license issued in the United States.
Ability to travel which may include weekend and/or overnight travel.
Residence in or ability to relocate to the posted territory.
Strong interpersonal communication, influencing, critical thinking, and problem-solving skills required.
A qualified candidate will be efficient, organized, self-motivated, positive, and proactive.
Strong technical product knowledge of surgical instruments, procedures, protocols, and solutions preferred.
Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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