Grey Matter Digital is the premier chat provider behind some of the world's top creators.
Built from 5+ years experience servicing creators and understanding supporting technologies, we understand that our industry can be challenging - with untrustworthy characters, unfair pricing, mismanaged accounts and a lack of high quality, highly trained and professional chatters available.
In response, we have built the most data-driven approach to chat, to help clients understand their fans and maximize revenue.This approach empowers creators to build meaningful and profitable relationships with fans and subscribers while enabling them to focus more time and attention on what they do best - creating engaging content.TasksWe are seeking a dynamic and results-driven Sales Assocate / Researcher with a strong proficiency in social media to join our team.
The ideal candidate will assist the sales team in driving sales and enhancing client engagement.
This role requires a blend of sales skills, client service excellence, and social media savvy.This role has high earning potential due to the commission structure and industries supported.Key Responsibilities:Sales Support:- Assist the sales team with daily operations, including client research, outreach- and follow-ups, order processing, and pipeline management.- Provide excellent client service by addressing inquiries and resolving issues promptly.- Assist in preparing sales presentations, proposals, and reports.Industry Research:- Develop and implement client research strategies, particularly focused on socialmedia, to drive new business and industry awareness.- Create, curate, and manage engaging client outreach content across a variety ofsocial media platforms.- Monitor social media channels for client inquiries and engage with followers tobuild a loyal community.- Analyze social media metrics to track performance and optimize campaigns.Internal Collaboration:- Collaborate with Operations to align social media efforts with overall business strategies.- Assist in the creation of promotional campaigns and new business strategies.- Identify opportunities for cross-promotions and partnerships with creators and brandsClient Relationship Management:- Maintain and update client databases and CRM systems.- Assist in developing personalized client outreach programs.- Support the execution of loyalty programs and promotional events.Administrative Duties:- Maintain accurate sales records and reports.- Manage appointments, schedules, and travel arrangements for the sales team.- Perform other administrative tasks as required.RequirementsSkills & Qualifications:- Education: High school diploma or equivalent; a degree in marketing, business, or- a related field is a plus.- Experience: Proven experience in sales support, client service, and social media- management.- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and G Suite.- Excellent written and verbal communication skills.- Proficiency in social media platforms and tools.- Strong organizational skills and attention to detail.- Ability to multitask and prioritize in a fast-paced environment.- Basic understanding of sales principles and client service practices.Preferred Qualifications:- Familiarity with CRM software and sales support tools.Personal Attributes:- Self-motivated and goal-oriented.- Team player with a positive attitude.- Strong appetite for sales and making comission- social media savvy- interest in disrupting a new marketBenefitsRelocation Assistance: Relocation to the Canary IslandsCompetitive Salary: Highly attractive compensation package commensurate with experience and skills.Vacation Days: 24 vacation days a year plus one additional day added every year you are with usRemote Work: We offer flexible working hours and location optionsBenefits: Comprehensive health and wellenss benefitsProfessional Growth: Opportunities for career advancement and personal development in a fast-growing company.Inclusive Culture: Be part of a diverse and collaborative team committed to innovation and excellence.Collaborative and Supportive Team: Working with team members that understands the importance of the work you'll be doingIf you are hungry for sales and a social media guru, please send your CV and an introduction about why you would be a great match to ashley @ grey matter digital.
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