.KARL LAGERFELD COMPANY PROFILEAt Karl Lagerfeld, we are driven by Karl's mantra: "Embrace the present and invent the future." The House of KARL LAGERFELD shares the creative vision and design aesthetic of its iconic founder, Karl Lagerfeld.
Always contemporary and forward-looking.We are the only fashion house that carries Karl's name at its doorbell, and we're thriving to live up to this responsibility in everything we do, every day with lots of joy and passion.
Our headquarters in Amsterdam is home to a very diverse and driven Karl family from more than 25 countries, creating meaningful stories and product concepts that connect to Karl's world and iconic attributes.Women's ready-to-wear, bags, small leather goods, and underwear are managed directly from our Amsterdam HQ, while other categories including men's wear, footwear, fragrances, eyewear, and more are developed together with best-in-class license partners.
We connect with our consumers at multiple levels - online and offline hand in hand.
We thrive to maximize consumer engagement via more than 200 KL stores worldwide, our premium wholesale partners, and our strong digital footprint, spearheaded by our KARL.COM flagship store which reaches 96 countries.
With digital channels representing already more than 30% of our overall full-price business.We are a dynamic, fast-growing, and inclusive company built on professionalism and strong values.
Across all areas of our business, at KARL LAGERFELD we commit to working toward the highest standards of sustainability and integrity.
In 2019, KARL LAGERFELD joined as a founding member of the Fashion Pact, a global sustainability initiative seeking to transform the fashion industry through objectives in three areas: climate, biodiversity, and ocean protection.We are recruiting for our store in Mallorca a German-speaking Sales Associate to cover both weekdays and weekends.
This is a fantastic opportunity to join a strong and successful business with ambitious yet realistic growth plans.
This position is responsible for achieving the sales and profit targets and reporting the results of your work to your Store Manager.
You will work continuously on improving the service quality in the store and ensure that a store ambiance is achieved in line with the corporate identity.KEY RESPONSIBILITIESCustomer satisfaction: This involves providing an outstanding service that will create a positive experience for the customer and generate loyalty with a happy working environment.Consistently show a genuine desire to help customers.Establish and promote customer loyalty using company tools such as mailing list cards and customer books.Provide extra information and go the extra mile to satisfy the customer.When a product is not available, always offer alternatives.Deal with complaints in a professional manner by passing them onto their manager.Product knowledge: This involves an outstanding knowledge of the product reflecting on the quality of the service provided