.Descripción del puesto: Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what's possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about Tapestry's commitment to equity, inclusion, and diversity.SALES ASSOCIATEPrimary PurposeThe Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers' needs are consistently exceeded.PROFILEUnderstand how individual productivity impacts the store; Behave like a brand ambassador; Model sales behaviors taught in company sales training programs; Maintain high energy on the sales floor; Consistently achieve sales goals; Able to work with multiple customers simultaneously; Consistently anticipate and meet customers' needs; Service all customers according to the Coach Approach standards; Participate as a team member and encourage team to meet and exceed performance standards; Champion company initiatives and support management decisions; Demonstrate professionalethics.Further requirementsVery good English proficiency (essential); Previous experience in aretail service environment (essential); Background in working inluxury retail (desirable); The ability to communicate effectively with customers and staff and maneuver the sales floor.Our Competencies for All EmployeesCourage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems quickly and directly.Creativity: Comes up with new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services.Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture.Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers