HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over employees worldwide.
As versatile as we are, we are united by a common goal.
We love fashion, we change fashion! Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences.
Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you! HUGO BOSS is seeking two Sales Associates to join our store team located in La Roca Outlet (Barcelona).
Role OverviewIn the role of a Sales Associate, you are passionate about our products & brand to provide Customer Service Excellence at all times whilst building a loyal customer base to drive commercial success.
- 30 hours per week.- Previous experience as a Sales Associate (Experience in Outlet or high-volume sales areas in retail highly valued).- Immediate incorporation.What You Can ExpectPeople: Participate in regular training to continuously develop - Follow all induction related processes (e.g., Induction Workbook).
Product: Follow all provided Collection Training & VM Guidelines - Support to maintain the shop floor, assist with visual merchandising, stock management & replenishment - Support in all merchandise related processes (e.g., deliveries & returns) - Support in all stock take & cycle counts related processes.
Performance: Be familiar with all company store & individual KPIs & targets - Follow all provided action plans to improve productivity - Support in all operations for loss prevention & stock management - Build & maintain a strong commercial awareness of competitors & local markets.
Customer Service- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers - Establish a customer-centric mindset to ensure customer experience - Responsible for CRM data gathering & quality management - Support store management in transaction, complaint & return handling.
Processes & Systems- Proficient utilization of business systems & latest technology - Follow all company policies (Health & Safety, Store Operations Manual, Retail Teamwear, etc.).
Your Profile- Demonstrated experience of retail sales in a luxury brand environment.- Willing to adapt and take on new challenges.- Always presents a professional image.- Successfully able to handle multiple demands and competing priorities.- Professionalism is maintained under all circumstances.- Fluent English C1 is required; another language is a plus.Your BenefitsHUGO BOSS offers its employees exceptional working conditions in an international environment.
- Competitive salary in line with the retail sector.
- Variable commissions for individual sales.
- Awards and recognitions during the year.
- Discounts for family and friends.
If you are interested in the fashion sector and the challenges inspire your ambition, we would like to meet you. We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity, and we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it's time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
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