HUGO BOSS is one of the leading fashion and lifestyle companies in the premium segment with over employees worldwide. As versatile as we are, we are united by a common goal: We love fashion, we change fashion! Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you! HUGO BOSS is seeking two Sales Associates to join in one of our store teams located in La Roca Outlet (Barcelona).In the role as a Sales Associate, you are passionate about our products & brand to provide Customer Service Excellence at all times whilst building a loyal customer to drive commercial success.30 hours per week.Previous experience as a Sales Associate (Experience in Outlet or high-volume sales areas in retail highly valued)KPIs and previous experience.Immediate incorporation.What you can expect:PeopleParticipate in regular trainings to continuously developFollow all induction related processes (e.g. Induction Workbook)ProductFollow all provided Collection Training & VM GuidelinesSupport to maintain the shop floor, assist with visual merchandising, stock management & replenishmentSupport in all merchandise related processes (e.g. deliveries & returns)Support in all stock take & cycle counts related processesPerformanceBe familiar with all company store & individual KPI's & targetsFollow all provided action plans to improve productivitySupport in all operations for loss prevention & stock managementBuild & maintain a strong commercial awareness of competitors & local marketsCustomer ServiceDeliver Customer Service Excellence whilst building a loyal customer base of repeat shoppersEstablish a customer centric mindset to ensure customer experienceResponsible for CRM data gathering & quality managementSupport store management in transaction, complaint & return handlingProcesses & SystemsProficient utilization of business systems & latest technologyFollow all company policies (Health & Safety, Store Operations Manual, Retail Teamwear, etc.)Your profile:Demonstrated experience of retail sales in a luxury brand environmentWilling to adapt and take on new challengesAlways presents a professional imageSuccessfully able to handle multiple demands and competing prioritiesProfessionalism is maintained under all circumstancesFluent in English C1 Advanced.Another language is a plus.Your benefits: HUGO BOSS offers its employees exceptional working conditions in an international environment.Competitive salary in line with the retail sector.Variable commissions for individual sales.Awards and recognitions during the year.Discounts for family and friends.If you are interested in the fashion sector and the challenges inspire your ambition, we would like to meet you. We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person's authenticity and individuality. We are committed to equal employment opportunity.And we believe our equitable work environment helps unleash your full potential and inspires you to thrive. Do you feel it's time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
#J-18808-Ljbffr