Sales Assistant Fashion E-Commerce Native Chinese (F-755)

Important: Native Chinese Speaker
Working Time: from 10:00 to 14:00
Goals of the Position:Provide exceptional online customer service support.Resolve order-related issues by liaising between client and internal/external groups (warehouse/carriers).Initiate and follow-up with new France customers.Answer product-related and general inquiries.Keep current with product information.Assist with various operational and administrative tasks.Support QA and share product and website-related client feedback.Contact customers for credit card decline and ensure daily sales goals are met.Identify opportunities, seek new initiatives, and participate in developing functional and service enhancements to maximize sales.Knowledge:Fashion eCommerce sales and customer service experience.Prestashop, Shopify, Woocommerce.Outstanding fashion selling behaviors, listening and responding to customer needs to deliver service.Client-centric mentality.Detail-oriented.Positive can-do attitude.Resourceful and creative problem solver.Computer proficient (Microsoft Suite).Excellent written and verbal skills.Drives to meet and exceed sales goals and customer expectations.Team Player.Ability to prioritize and multi-task in a dynamic environment.Tipo de puesto:Media jornada
Horas de medio tiempo:30 por semana
Horario:Turno de Mañana
Experiência:Customer Service: 5 años (Obligatorio)
E-commerce: 5 años (Deseable)
Idioma:Chino (Obligatorio)

#J-18808-Ljbffr