THE ROLE We are seeking passionate individuals who are enthusiastic about fashion and dedicated to transforming the world of fashion retail. If you share our values and a desire to innovate in the ALOHAS sector, we invite you to join our team.
YOUR CHALLENGE As a part of the ALOHAS team, your challenge is to bring the ALOHAS values and philosophy to life for all our Retail customers, creating meaningful connections with each visitor. Your role is to help them not only find the products they desire but also immerse them in our unique approach to fashion. You'll guide them through the various phases of the product cycle, fostering a deep connection so that they not only appreciate the brand for its product quality, innovative designs, and global commitment but also become ambassadors of our message. In this role, you will ensure that each customer has an exceptional shopping experience, one that encourages them to return and share our message with others. You'll become an integral part of our journey!
Key Responsibilities: Transmit the ALOHAS concept to every visitor, helping them discover our products and become part of our distinctive fashion philosophy.Be well-versed in the entire range of ALOHAS products, understanding the brand's style and materials. Assist clients in selecting the best purchase, shipping, and delivery options tailored to their needs.Guarantee that the ALOHAS Store adheres to its established hours and maintains the highest standards of Visual Merchandising, preserving our brand image. Ensure all processes are seamlessly executed during your shifts.If required, support and contribute to the creation of social media content for ALOHAS Teams. This may include tasks such as photographing store elements or producing product videos.Embrace the ALOHAS spirit in all your daily activities, embodying qualities of being demanding, agile, responsible, and autonomous in decision-making to facilitate teamwork.Understand that the vision provided (feedback) is integral to the continuous improvement of our Retail strategy.YOU WILL ROCK AT THIS ROLE IF… 3 to 5 years of experience in Retail premium sector, preferably fashion.Oral and written communication skills.Sales techniques, customer service processes and objection management knowledge.CRM strategies knowledge within the premium Retail sector.Passion for fashion and product.High level of Spanish and English, other languages are a plus.Teamwork mentality, KPI-driven mindset and improving the experience of everyone we interact with as the main objective.
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