With 84 stores across Northern Ireland and over 500 staff we are conveniently located in major locations across the province
Our friendly local wine experts are endowed with a wealth of wine knowledge certified by Wine and Spirits Education Trust.
WSET is an awarding body and registered charity devoted to the development and delivery of qualifications and courses in wines and spirits.
The winning combination of knowledge and a passion for people allow our staff to deliver excellent customer service.
12 hours a weekPurposeTo provide the best level of service to Winemark customers in accordance with the Company's standards and proceduresTo assist the Store Manager in all aspects of the business including sales, security and stock controlResponsibilities To assist in customer relations by maintaining excellent customer service at all times, including an up to date knowledge of store products on displayIdentifying selling opportunities and acting on theseTo assume responsibility for housekeeping standards both inside and outside the store according to Company standardsTo ensure that stock is controlled and merchandised to Company standards at all timesTo assist with promotional set upTo ensure that the premises are safe and secure at all timesTo comply with the Company regulations with regard to cash handling and administrationTo comply with all health and safety information and to ensure compliance with all licensing and trading standards legislationAny other duties relevant and related to the postQualifications Maths and English GCSE Grade C or above or equivalentSkills & Experience - Essential Three months previous experience in a retail environmentCommunication Skills – a proven ability to communicate effectively with internal and external customers; appreciates the target audience, selects appropriate style and content and demonstrates good written, verbal and listening skillsCustomer focused - maintains a professional level of customer service at all times; identifies accurately the needs of internal and external customers and works to exceed the customer's expectations by delivering a high quality serviceAbility to actively sell to customersPersonal Drive and a pleasant, positive and enthusiastic, "can do" attitude, demonstrating an appropriate level of motivationGood standard of dress and appearance - clean and well groomedA good team player with the ability to work in a team environmentInterest and/or knowledge of winePrevious experience of cash handlingPrevious experience of stock handling and control
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