This job is with RWS, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
Please do not contact the recruiter directly.
Job Purpose The Sales Administrator is responsible for supporting sales representative(s) with administrative tasks, primarily relating to client-facing activities About Regulated Industries RWS Regulated Industries is a highly specialized division of RWS, a world-leading provider of technology-enabled language, content, and intellectual property services.
The Regulated Industries division is focused on developing translation and content management solutions tailored to address the complex regulatory environment in force with premium sectors such as Life Sciences and Healthcare (pharmaceuticals, medical devices, CROs, healthcare companies), Finance (banks, asset management companies, insurance providers, fintech) and Legal (law firms, audit companies).? Job Overview Key Responsibilities Sales Administration Provide a responsive and efficient service to clients; Create and maintain client and contact profiles in our project management system; Open and follow-up client orders in our project management system; Maintain pricing records in our project management system; Maintain client guidelines; Request the creation of new customer accounts in Microsoft Great Plains; Provide coverage and support for the Sales team and others in their absence; Quoting Support Sales Representative(s) and Operations create and send estimates in an accurate and timely manner.
Pre-invoicing Revision and approval of draft/final invoices for the Sales Representative(s); Follow up with clients for missing billing details and purchase orders, if applicable; Liaise with clients as well as the Billing and Collection departments for returned invoices/invoices not paid.
Reporting Prepare weekly/monthly/quarterly/adhoc reports for internal purposes and for clients; Data analysis.
You will be required to carry out all additional duties that are within the context of your job title.
In addition to, or as an alternative to your normal duties, and as the needs of the business may require, you may from to time to time be required to undertake other duties that are reasonably consistent with your position and within your capabilities.
Skills & Experience Excellent project management skills, able to prioritise/multi-task and work under pressure.
Excellent organisational skills and the ability to work independently.
Attention to detail to ensure quotes, invoices and company set up are correct and accurate.
Excellent customer service and communication skills as this role requires regular communication with clients.
Strong interpersonal skills and an excellent team player due to the close working relationship with the Production, Sales and Billing teams.
Ability to demonstrate analytical thinking, problem solving, creativity and flair in the achievement of tasks.
Self-motivated and pro-active.
Adaptable and flexible to a changing work environment.
Results-driven, focused on achieving RWS's strategy and objectives.
Life at RWS At RWS, we're here for one purpose: unlocking global understanding.
As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible.
Our unrivalled experience and deep understanding of language have been developed over more than 60 years.
As we look to shape the future, our ambition is to create a world where understanding is universal for everyone.
We work with over 80% of the world's top 100 brands, more than three-quarters of Fortune's 20 'Most Admired Companies' and almost all the top pharmaceutical companies, investment banks, law firms and patent filers.
Our client base spans Europe, Asia Pacific and North and South America.
Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.?? If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you'll love life at RWS.
Our work fundamentally recognizes the value of every language and culture.
So, we celebrate difference, we are inclusive and believe that diversity makes us strong.
We want every employee to grow as an individual and excel in their career.
In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise.
RWS Values Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS .
For further information, please visit: RWS? ? RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind.
RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.
All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation.
RWS will not tolerate discrimination based on any of these characteristics Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.
Please do not forward any unsolicited resumes to any RWS employees.
Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.
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