Sales Administrative / Customer Service (B2B) – German speakerAn excellent opportunity as a Sales Administrator / Customer Service B2B (order to cash) with German is now available in Barcelona, within a company that provides solutions and manufacturing for the food, beverage, and nutrition industry.
About the role: As part of a busy team, you will be responsible for supporting the commercial team in the daily execution of the core duties detailed below. You will be a key figure in the customer service experience, with direct contact to both clients and suppliers.
Tasks: Taking, confirming and inputting customer orders.Monitoring customers and liaising closely with commercial, logistics and quality departments.Inputting purchase orders.Dealing with customer queries and responding in a timely manner.Sending any requested quality documents to customer and liaising with quality team when necessary.Sending product samples to customers when required.Sending price quotes to customer, liaising with Product Management team for this and collecting necessary information from customers.Assisting with lead qualification.Login opportunities & quotes on CRM system.Monitoring shipments to customers when necessary and always ensuring a high level of customer service.Review and control stock levels for key accounts, ensuring sufficient inventory for contracts.Produce reports for senior managers.Make travel arrangements for senior managers and as required for members of the commercial team.Any other task at manager's discretion.Requirements: Fluency in English and German is required.Detail oriented with excellent organisational skills.Experience in similar supporting commercial role.Experience on any ERP system.Proficiency in MS Office applications.Advance Microsoft PowerPoint.Advance Microsoft Excel.Enthusiastic and eager to learn.Outstanding communication skills both written and verbal.Professional business presence and acumen.Self-starter, and happy to take the initiative.Commitment to customer service (internal and external).Strong ability to multi-task with results-oriented mind-set.Calm individual who can operate under pressure, manage deadlines, and the demands of a busy office environment.Have enthusiasm for a fast-paced, dynamic environment where products and programs are evolving as the business grows.The successful candidate will need to be very comfortable with working in a fast-paced and constantly evolving commercial environment. Excellent business communication skills are a must, as is being self-motivated, and being able to multi-task – all while maintaining a high level of accuracy. It is important to be able to work across simultaneous projects, often under pressure.
If you are a professional with experience directly related to the position and excellent communication skills, the Sales Administrator / Customer Service B2B (order to cash) and speaks German, the role is for you.
Apply now for this exciting position and start a new professional challenge!
We look forward to meeting you!
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