BioSystems designs, develops, manufactures, and markets analytical solutions, devising both reagent tests and analytical instrumentation for in vitro diagnostic (IVD) laboratories as well as for industrial purposes. Our aim is to improve health and well-being around the world.To achieve this, we develop solutions based on the One Health concept for Clinical analysis, Veterinary analysis, Food & Beverage analysis, Environmental analysis, and Bioprocess analysis.We are a global company, serving over 100 markets through distributor partnerships and with our own centers in 16 countries. This allows us to be close to our solution users, providing the best possible customer care and ensuring our technical service reaches customers worldwide.We look for someone highly motivated to join a dynamic team focused on customer needs. This person will be part of the Sales Administration team and will manage customer accounts, tracking sales orders from receipt to invoicing. This person will collaborate with business, planning, logistics, and technical support areas, establishing effective communications with customers and being able to positively solve any incident arising from the management of the customer portfolio.Responsibilities:Customer portfolio management, including:Customer database updateMaintenance rates/offers per customerReceiving ordersEvaluation of stock availability and confirmation of delivery terms to the customerProviding customers with direct communication to update them on the status of their ordersCoordination with Warehouse for shipment preparationHiring transport servicesConsolidation of export documentation (packing list, invoices, export certificates)Administrative support to after-sales service (coordination with Customer Support, claims solving, returns, service/product certificates, and budgets)Requirements:Administrative professional degreeProficient in MS Office applicationsB2-C1 Level of English minimumPrevious experience with SAP SD moduleSkills:Proactive person with communication skillsAbility to work as a team and solve incidentsAccuracy in handling information, with a high degree of initiative and flexibilityResponsible, committed, organizedIntegrity, ethics, and honestyIt would be a plus:Experience in similar functionsTraining in International TradeWe offer:Flexible schedule: 39 hours per weekLocation: Barcelona, Sant Andreu districtFresh, dynamic, and confident environmentETT contractContact:BioSystemshuman-centered biotech(+34) 933 110 000
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