(S-998) Business Relationship Manager For Iberia

Detalles de la oferta

.At Schneider Electric, we believe access to energy and digital is a basic human right. We empower all to make the most of their energy and resources, ensuring Life Is On everywhere, for everyone, at every moment. We provide energy and automation digital solutions for efficiency and sustainability. We combine world-leading energy technologies, real-time automation, software and services into integrated solutions for Homes, Buildings, Data Centers, Infrastructure, and Industries. We are committed to unleashing the infinite possibilities of an open, global, innovative community that is passionate about our Meaningful Purpose, Inclusive and Empowered values. About Schneider Digital: All IT needs for SE are managed by a group called Schneider Digital (SD); spread across 303 locations in 60 countries with over 2300 staff; along with various engagements with all major Global IT Service Providers. The BRM manages relationships with all related Business Units (BUs) in Country Iberia as the representative from Schneider Digital. The BRM ensures operational management for IT across Country Iberia by managing the ecosystem of external vendors and internal teams. Key Responsibilities Business Partner Become the partner for the Business for all IT related topics in the country in relation to the processes of projects, services, and equipment. Represent Schneider Digital in the country in front of the Business Managers. Establish sound relationships with functional key users and other key stakeholders (e.G. senior management, site management). Manage our delivery partners for the country. Ability to manage digital projects at the local level, with the needed digital partners and business stakeholders. Operations Drive effective support processes, coordinating external and internal support teams. Provide operational service support for local infrastructure and local applications. Manage outsourcing partners in the outsourced area. Ensure the quality of support for Business. Follow up on KPIs in line with SLAs and manage escalations when needed. Identify trends, improvements, or rationalization opportunities across the local application and infrastructure landscape. Report IT results to country/site management. Demands Support country/site management to define their IT strategy and define priorities. Understand the business processes evolution and focus the new demand on priority areas with major returns, assuring coherence with strategy and business priorities. Contribute to defining and managing the IT scenarios (business and architectural framework wise) assuming the role of "integrator" between the business and IT issues. Clarify needs expressed by key-users, transforming user requests into demands understandable by partners. Manage and challenge project demands from business, ensuring they are driven forward either by use of suppliers or other Schneider Digital teams


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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