Inicio Inmediato! Product Manager - SaaS & Hospitality Industry - [I310]
Company Description: Shiji Group is a major software supplier in the hospitality and retail industries. Developing worldwide leading products and technologies aimed at the international market and speeding up its globalization progress. Our team of more than 5,000 talented employees, in 70+ subsidiaries worldwide, is constantly adapting to facilitate the transition to fully integrated systems for our clients through a network of secure, scalable, and ready for the future platforms, so clients can focus on their core competencies of serving their customers and guests.
Job Description: We're looking for a motivated and driven Product Manager to join our innovative team in the SaaS hospitality industry. As a Product Manager specializing in online reputation management and guest satisfaction surveys, you will play a crucial role in shaping the future of our products to meet the evolving needs of our clients in the hospitality industry. If you're passionate about leveraging technology to enhance guest experiences and drive business growth, this is the perfect opportunity for you to make a meaningful impact.
Key Responsibilities: Collaborate with cross-disciplinary teams to brainstorm, develop, and introduce cutting-edge features that align with customer needs and our business vision.Conduct market research and competitive analysis to identify industry trends, customer needs, and opportunities for innovation in the hospitality sector.Gather and prioritize customer feedback and feature requests.Work closely with UX/UI designers to create intuitive and user-friendly interfaces for our reputation management dashboard and guest survey tools.Collaborate with engineering teams to oversee the development and implementation of new features, ensuring timely delivery and quality assurance.Stay updated on industry regulations and compliance standards related to guest data privacy and feedback management, ensuring our products adhere to relevant guidelines.Qualifications: Proven experience in product management, particularly within technology or SaaS sectors.Strong analytical skills with the ability to gather and interpret data to make informed product decisions.Excellent communication and collaboration skills, with the ability to effectively interact with cross-functional teams and clients.Detail-oriented with a passion for creating exceptional user experiences and driving customer satisfaction.Familiarity with agile development methodologies and product management tools such as JIRA, Monday, or Miro.Knowledge of online reputation management, guest satisfaction surveys, or hospitality industry trends is a plus.Self-motivated with a proactive approach to problem-solving and a willingness to learn and adapt in a fast-paced environment.
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