Inside Sales Representative (Arabic and English speaker) Are you skilled at managing client communications while ensuring best opportunities for book sales growth? Can you handle complex correspondence and use CRM tools to drive sales success?
About our Team Elsevier Health applies innovation, facilitates insights, and helps drive more informed decision-making for our customers across global health. We support health providers by providing accessible, trusted evidence-based information; prepare more medical and nursing students with effective tools and resources; provide insights that help clinicians improve patient outcomes; and support a more personalized and localized healthcare experience.
All for the benefit of every patient.
About the Role You drive book sales growth by interacting with clients primarily through email, phone, and virtual meetings. You identify sales opportunities, manage accounts, and ensure compliance throughout the process. You provide insights, maintain accurate records, and deliver exceptional service to clients.
Responsibilities Identifying and prioritizing sales opportunities for book sales, using data and insights to drive growth;Maintaining regular communication with clients via email, phone, and Teams, ensuring solid relationship management;Ensuring compliance with company policies and due diligence in all client interactions;Providing accurate sales forecasts and performance reports to align with business targets;Utilizing Excel and CRM systems to track client interactions and maintain accurate data;Collaborating with internal teams, such as customer services, marketing, and credit control, to ensure seamless sales operations;Handling complex client correspondence with precision and timeliness.Requirements Be fluent in Arabic and English;Have experience in inside sales, account management, or a similar role;Demonstrate decision-making abilities, especially in managing client communications;Be proficient in Excel and CRM systems with solid analytical skills;Communicate effectively, both verbally and in writing, to manage client relationships;Manage compliance and observe due diligence in the territory;Thrive in a dynamic, detail-oriented environment.Work in a way that works for you We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.
We know that your well-being and happiness are key to a long and successful career.
#J-18808-Ljbffr
