.We are TravelPerk: a scaling unicorn valued at $1.3 billion that has raised over $400m since our creation in 2015. Backed by world-class investors with portfolios including AirBnb, Stripe, Slack, Trello, Gusto, Twitter, Farfetch, and Deliveroo, our team is made up of A-players from across the travel and technology industries. Over the past few years, we've been named the fastest-growing SaaS startup in the world by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired. We're revolutionizing the B2B corporate travel market—worth over $1.3 trillion—to connect people in real life in an enjoyable and sustainable way. TravelPerk are innovators.During the last year we have welcomed and acquired the likes of Click Travel, NexTravel, and Albatross to the team. From TravelCare to FlexiPerk and of course GreenPerk, we are shaping the future of the industry. Our team continues to emerge stronger and stronger as we adjust to the new normal—and that's where you come in! If you're ready to take off with us, keep reading!We are looking for experienced, hands-on French speaking Travel Consultants passionate about people and about making an impact. Our Customer Care team is one of the foundations of our company's success and growth. We hire empathetic people who understand what we are trying to achieve: Make business travellers happy!Are you a problem solver and an empathetic professional driven by customer experience? Are you tired of companies that take their customers for granted? Ready to go the extra mile to help us to grow by changing the way organisations book and manage their business travel? If your answer to all these questions is YES - Read on!As a Business Travel Consultant, you will work with B2B customers and be part of a strategic team at TravelPerk. You will have a direct impact on our growth and customer retention. You will act proactively and address our clients' needs at any stage of their travels, ensuring high customer satisfaction and maintaining relationships at a 7 Star satisfaction standard.What you will doSupport our B2B customers in their Business TravelsLiaise with suppliers and partners to resolve booking issuesKeep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries, and requestsAddressing, preempting, and solving problems - You are an owner and anticipate issues before they come your way!Help define and establish best practices together with the rest of the team in sales, operations, and customer careStay up-to-date with new features and product launches in TravelPerk - there are lots so be prepared for some serious innovation!What you'll need to haveExcellent French & English, spoken and writtenIdeally 1 year experience working with Amadeus GDS in a similar role or any other GDS will be a plus.Proven background working in the business travel industry