.The Business Solution Lead partners with business/functional leaders and working groups to provide strategic leadership and identify pragmatic and innovative automation and digitisation solutions.
You will use your process-driven, analytical, and technical skills to build and maintain automation solutions.
The role includes mentoring business and functional unit leaders across the organisation to drive and lead process augmentation and automation initiatives across the enterprise.
KEY RESPONSIBILITIES Engage in Business Solutioning and Stakeholder Management: Partner with the Product Owner to define core product vision, goals, functionality, and requirements.
Establish a shared vision by building consensus on priorities leading to product execution with the product owner.
Build and maintain product roadmaps, with the product owner feature backlogs and product documentation.
Drive Lean Management thinking and start to transition using Agile Development.
Support Process Automation Implementation and Production: Supports the deployment of agile and machine learning capabilities in the LOBs in line with Chubb standards.
Engage the appropriate internal and external (staff augmentation) resources to use process automation standard methodologies to deliver successful solutions.
Assist in the deployment of program and project management standards for effective delivery meeting Time, Quality, Budget, LOB requirements.
Engage in improving Digital / Process Automation framework and supervise adoption across the enterprise.
Participate as an active member of the Business Process Automation Excellence team, in developing a set of standard methodology guidelines and training content for use across all PA initiatives.
Supply to the continuous improvement of automation framework, technologies, and knowledge by sharing information, building standards, developing intellectual property, and capturing lessons learned.
Qualifications REQUIRED SKILLS & EXPERIENCE: Successful experience in major automation/digital transformations, with a heavy focus on both top and bottom line improvement.
Transformation experience, ideally within a global corporate footprint.
Digital/business process engineering/business analysis experience in financial services.
Demonstrate deep understanding of the different ways of automation - including robotic process automation, intelligence scanning, virtual process management, artificial intelligence/cognitive.
Business Value Chain and Opportunity assessment techniques and experience.
Proven understanding of digital, machine learning, robotics, chatbots, bpm, and other newer automation centric technologies.
Emphasis on user-driven product design and data-driven product refinement.
Master's degree or equivalent experience, advanced degree preferred.
Certification as a Green Belt Process Engineer or equivalent qualification.
Project Management certification and Agile experience.
Innovation attitude and savvy business and market acumen