.We, EOS - world market leader for industrial 3D printing, are looking for you to support our Service Team in the South Hub (Latib, Italy, France etc.).
THAT MAKES IT SPECIAL: As a Field Service Engineer, you ensure our excellent technical service for our customers from various sectors, such as the medical, aerospace, and automotive sectors.
Your communicative personality enables you to deal with our customers in a confident manner.
You are proactive with a structured approach and can keep a cool head even in critical phases.
WHAT WE OFFER YOU: Company car Modern working environment Reimbursement of relocation expenses Practical onboarding and targeted further education opportunities WHAT YOU'LL BE DOING: Developing technical know-how as you establish yourself as a Field Service Engineer: Throughout your development, at customers in our South Hub, you ensure our excellent technical service.
Your developing area of responsibility will be as diverse as our customers who are coming from sectors such as medicine, aerospace, and automotive.
Installing, maintaining, repairing, and troubleshooting our complex industrial 3D printers at our customer sites.
You are also a competent and reliable partner for our customers when you provide system introduction and customer basic training.
Your area of responsibility doesn't stop with personal contact: You also advise customers and colleagues on the telephone to pass on your knowledge.
Your development in the role will include participation in intensive in-house training on our systems and technology at our headquarters in Germany and through external courses in Spain.
Consulting and supporting clients when it comes to service cases and handling complicated cases through the escalation management process; involving the right interfaces at the right time to ensure excellent service work is done.
WHAT WE ARE LOOKING FOR: Certification within electrical/mechanical engineering or a similar apprenticeship, or education as a Mechatronics Engineer, Mechanical Engineer, or Electrical Engineer.
A passion to learn and become a Certified Technician in the area of electro-technology or a similar education, such as Mechatronics Engineer or Electrical Engineer.
It would be a plus if you already have experience as a Field Service Engineer and in professional dealings with customers and complex machines, preferably within the Additive Manufacturing industry.
A car driving license.
Willingness to travel.
Excellent Spanish, good English language skills, and proficiency in other languages are a plus.
ARE YOU IN?
If you have any questions, please do not hesitate to contact Bianca Bouyssière.
DAS SIND WIR: 1.350 kluge Köpfe, rund 60 Nationalitäten, ein Ziel: den weltweiten Übergang zu einer verantwortungsvollen Fertigung zu beschleunigen.
Wir tun dies mit unserer Technologie, dem industriellen 3D-Druck, der seit über 30 Jahren erfolgreich auf dem Markt ist