.At JTI we celebrate differences, and everyone truly belongs. 46,000 people from all over the world are continuously building their unique success story with us. 83% of employees feel happy working at JTI.To make a difference with us, all you need to do is bring your human best.What will your story be? Apply now! Learn more: jti.ComRoll out ManagerWhat this role is about?Currently, we are looking for an experienced and passionate colleague to join our BTS M&S Digital Consumer Solutions team in Madrid as Consumer Roll Out Manager.The Consumer Roll Out Manager will be responsible for the successful adoption and implementation of digital consumer solutions in the markets, providing expertise and support on functional usage, operations, and effective execution, as well as raising and following up risks and mitigations required for successful adoption.The person acts as a liaison between Market functions and IT delivery teams, becoming and coordinating other IT teams and 3rd party companies to deliver their specific initiatives on time and budget agreed plans. The role also guarantees IT Governance on Marketing & Sales related matters and proper communication.Are you ready to take a new step in your career, and join a global team of IT to move together a successful corporation forward? Then you better apply!What will you do?Business Relationship Management:Provide functional expertise on Digital Consumers processes and solutions, ensuring final users' adoption.Develop relationships with customers to understand their needs and priorities and deliver timely and quality solutions to users while at the same time ensuring they utilize the full potential of the application.Be a Partner & Consultant ("Understand the Business & Processes")Translate Business needs into simple Solutions ("Make things happen")Change management:In regards of new projects/major enhancements, you will analyze the requests coming from the demand funnel. For that: you will analyze the feasibility of this business request in the context of the standard application solution and the impact of this requirement on the GRM (global versus local). Coordinate and conduct the application testing (new support packages, releases, functionality, and customizing) in close cooperation with quality assurance and technical teams.Project Management: You will be part of the project team and will do the following:Design of business processes.Configuration and configuration coordination from external parties, unit testingMaintain appropriate documentation.Definition and roll-out of standards and templates.Potentially participate in training the business community (key users).Ensure transfer of knowledge/expertise from external consultants
