Do you possess a positive outlook coupled with a proactive mindset? Are you eager to delve deeper into understanding customer satisfaction within the IT realm? Would you be enthusiastic about becoming part of a flourishing global IT enterprise? If so, this could be your gateway to entry!
TasksYour responsibilities and impact as a B2B Technical Support Agent will be:
Addressing any B2B partners' IT-related issues that may arise throughout their workdayRecording and documenting calls using the ticketing toolElevating issues to the relevant teams for resolutionEnhancing and sustaining customer satisfaction levelsCollaborating with direct teammates and various departments through effective communicationRequirementsSkills, qualifications, and interests you need to succeed in this role:
You speak Dutch and English fluentlyYou are interested in learning more about ITYou display analytical and systematic problem-solving abilitiesYou possess outstanding communication skills and the mindset of a team playerYou are reliable, punctual, and looking for a long-term employerYou are in possession of a passport (if you don't have the NIE and SSN already)You live or are willing to relocate within a radius of 100 km from BarcelonaBenefitsWhat's in it for you?
€1.710 gross/month39hrs/week (from Monday to Friday, rotative shifts between 7:00 - 17:30)Working 2 days in the office, every 2 weeks (4 days a month)1st month of training will be in the office in Barcelona, 2 months of training on-site in Belgium to meet the team and the companyAccommodation, food, and transportation allowance in Belgium providedAn indefinite contractPrivate health insuranceThe opportunity to work and grow in an established multinational company with a global presenceA generous restaurant voucherFully-paid trainingCareer development and leadership program opportunitiesFree language courses in Spanish, German, French, and EnglishAn uplifting and supportive team to become part ofIs this project not the best fit for you? Feel free to check our other opportunities for Dutch speakers in Spain or Portugal, or send us your CV to be considered for other projects or future opportunities.
El anuncio original lo puedes encontrar en Kit Empleo: https://www.kitempleo.es/empleo/129765740/rfj-234-technical-support-dutch-speaker-barcelona/?utm_source=html
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